Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

August 1, 2018

Karen was a great help , very knowledgeable and she gave absolutely great customer service!!

Cocoalinkzcustom
United States
3 months using the app
August 30, 2022

We experienced some technical issues and Lorraine Garcia helped us fix them with dedication and efficiency. We couldn't have asked for a better support. Thanks Lorraine!

Mermade Hair™ USA
United States
3 months using the app
ReferralCandy replied August 31, 2022

Thank you for your kind words! I appreciate the review. - Lorraine

November 24, 2020

Created a positive multiplier on our customer acquisition from day 1. Incredibly easy to set up and use. Excellent, responsive customer service.

Lilac St.
United States
3 months using the app
December 12, 2019

I was able to generate an extra 5% sales during BFCM which is huge. Very please.

Also was able to get some great customer support and consultation. Shout out to Derek & Benz's for your help.

Cakes of Eden
United States
3 months using the app
April 3, 2023

Lorraine has been super helpful and patient with my issues faced.
She had followed up timely and effectively via emails and reminders.

All Masks Korea
Singapore
3 months using the app
ReferralCandy replied April 5, 2023

I appreciate the review! Please feel free to send us a message whenever you have questions. - Lorraine

April 27, 2018

Amazing program and service. 10 days into the free trial and freeds.com has already gotten sales and hundreds of extra site visitors. Would highly recommend to anyone looking for a cost effective referral program on Shopify.

Freeds Canada
Canada
3 months using the app
August 30, 2018

Tippy was very helpful. He answered all of our questions and was very knowledgeable.

Alter Eco Foods
United States
3 months using the app
March 12, 2019

Tippy was very nice and informative. He went over everything with me to make sure I was utilizing all the tools of Referral Candy. I would highly recommend anyone that wants a program like this to check them out!

Blooming Culture
United States
3 months using the app
September 5, 2019

Referral Candy was super easy to set up and kick your referral program into high gear. I had a few troubleshooting questions and their customer service team was available at all hours of the day. Thanks again Derek and Tom!

RomperJack
United States
3 months using the app
Edited December 16, 2020

Great app, responsive, and easy to use. Dwight quickly solved the problems I face. Still can improve in some functions such as sending emails directly to referred friends.

GladGrid
Hong Kong SAR
3 months using the app