Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

January 19, 2022

Great customer service from Val. Just started with the app and looking forward to seeing how it improves sales!

Lykke Kaffegårdar
Sweden
5 months using the app
ReferralCandy replied January 23, 2022

Thanks so much! Glad I could help. — Val

May 13, 2021

Although I am just getting started with Referral Candy, the support team and especially Derek has been extremely patient and helpful. Derek walked me through the entire process carefully and I very much appreciated that. Thank you!

Goodspread
United States
8 months using the app
ReferralCandy replied May 20, 2021

Appreciate the kind words, happy I was able to help! -- Derek

March 19, 2019

Their customer service is great! Tippy patiently walked me through all of the steps to fully optimize the app for our store. I would give Tippy 10 stars if I could.

LUMIONskin
United States
8 months using the app
July 22, 2016

Very helpful customer service, they always reply quickly, and help with everything possible. Thanks Adam

Storesheets
United States
8 months using the app
May 12, 2021

i haven't used the app yet, but the customer service & developer team are amazing! Super quick to respond

Homemade Dubai
United Arab Emirates
8 months using the app
ReferralCandy replied May 13, 2021

Thanks so much for the review! I'll pass on your kind words to our entire team. -- Bryan B.

April 28, 2017

Great integration with Shopify. Customer service (John D) was very helpful in answering all of my questions. He stayed on with me until everything was resolved and even suggested how I can get back in touch with him if anything else came up. Great job!

Fusar
United States
8 months using the app
January 8, 2019

I just spoke with Karen in Customer Service and she is very helpful! The app is easy to use and definitely beneficial.

DAWN LEVY
United States
8 months using the app
March 20, 2020

Tippy was absolutely wonderful and fantastic... and kind and compassionate. I needed to quickly set things up and was walked through in a very clear and reassuring way. I am excited to start using the app, Tippy made all kinds of potential uses clear to me that I didn't know we could use.

Black Oak Coffee Roasters
United States
8 months using the app
November 5, 2019

Big ups to Derek. he helped me a lot for my question. The app didn't allow me to change the layout of the embedded sign up page but i am really happy with the custom service.

Beddyly
Canada
8 months using the app
ReferralCandy replied May 13, 2021

NB: this review is from 2019, about a previous version of ReferralCandy

We're glad Derek was able to help - he can also walk you through customizing your Embedded Sign Up Page like you want. Please contact us so we can give you a call and show you how. Thank you for your review, we’re glad you’re happy with our support. -- Bryan B.

September 23, 2016

Super support from Karen today. She helped me get through the last hurdles before going live. I am excited to get things rolling. Thanks again, Karen!

Bully Style
United States
8 months using the app