Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

July 2, 2018

Awesome service, proactive support, and quick customer support action!

Furbo Global
Australia
3 months using the app
January 22, 2021

We're just getting started with ReferralCandy, but so far it's been good. Customer service from Mardie has been excellent.

Because Animals
United States
3 months using the app
October 15, 2020

Fantastic product, very flexible and referral candy provide really good support for users. Can't fault them.

Typeface Tees
United Kingdom
3 months using the app
August 30, 2022

When the setting was not right, customer service contacted us to let us know to correct the settings. Quick response on email. I am delighted to use this app.

hinoki LAB
United States
3 months using the app
ReferralCandy replied August 31, 2022

Thank you for the review!

January 6, 2017

customer service was extremely responsive and personable. He helped setup our first campaign step by step !

Alvarae
United Kingdom
3 months using the app
June 25, 2020

Customer supports is very helpful, Dwight explains everything to me and he is very patient. Great App to use~

HighQ Pets
United States
3 months using the app
November 12, 2019

Derek was very helpful making my referral program working! Looking forward in using this program more to boost my referral sales!

familygiftsco
United States
3 months using the app
October 24, 2022

Had some trouble getting this app going at the start. Cris went out of his way to help get this set up. He was very responsive and consistently helpful for the full week when we were setting this app. The app is great as well - lot of room for customisation

Sustyfoods Singapore
Singapore
3 months using the app
ReferralCandy replied October 26, 2022

Thank you so much for the review. Please do not hesitate to reach out to us anytime you need help. - Cris

March 16, 2023

It took some time and research to get oriented with the platform, but once you are there it is pretty straight forward. I was nervous at first, since this is our first referral program and we already have thousands of customers. Got great help from JC at Referral Candy, who assisted with setup to make sure I was comfortable before launching our first campaign. Very excited about RC :)

RIA Eyewear
United States
3 months using the app
ReferralCandy replied March 17, 2023

Thank you for the review! Reach out to us any time you need assistance! - JC

April 23, 2021

Just signed up for this app. Customer service was awesome- the next available timeslot was next week but Derek Benito made time for us this week so we could launch our campaign ASAP. Thanks again so much Derek!

Vara Safety
United States
3 months using the app
ReferralCandy replied April 23, 2021

Super glad to hear. I'll pass the kudos to Derek. Thanks! -Bryan B.