Reviews (2,174)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.
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Awesome service, proactive support, and quick customer support action!
We're just getting started with ReferralCandy, but so far it's been good. Customer service from Mardie has been excellent.
Fantastic product, very flexible and referral candy provide really good support for users. Can't fault them.
When the setting was not right, customer service contacted us to let us know to correct the settings. Quick response on email. I am delighted to use this app.
Thank you for the review!
customer service was extremely responsive and personable. He helped setup our first campaign step by step !
Customer supports is very helpful, Dwight explains everything to me and he is very patient. Great App to use~
Derek was very helpful making my referral program working! Looking forward in using this program more to boost my referral sales!
Had some trouble getting this app going at the start. Cris went out of his way to help get this set up. He was very responsive and consistently helpful for the full week when we were setting this app. The app is great as well - lot of room for customisation
Thank you so much for the review. Please do not hesitate to reach out to us anytime you need help. - Cris
It took some time and research to get oriented with the platform, but once you are there it is pretty straight forward. I was nervous at first, since this is our first referral program and we already have thousands of customers. Got great help from JC at Referral Candy, who assisted with setup to make sure I was comfortable before launching our first campaign. Very excited about RC :)
Thank you for the review! Reach out to us any time you need assistance! - JC
Just signed up for this app. Customer service was awesome- the next available timeslot was next week but Derek Benito made time for us this week so we could launch our campaign ASAP. Thanks again so much Derek!
Super glad to hear. I'll pass the kudos to Derek. Thanks! -Bryan B.