Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for setting up referral campaigns swiftly and effortlessly. It integrates well with other apps and works with subscriptions. The app is low-maintenance and offers customization for referral rewards and email templates. Merchants appreciate the live chat feature for immediate support. The customer service team is frequently commended for their prompt and helpful responses. The app is highly regarded for its ability to convert fans into brand advocates.

Edited January 23, 2019

I had some issues with the app's features at first, so my initial review wasn't good, but I chatted with Jon and he helped me get through the issues and made my experience much better. He was able to help me figure out the problems I was having and improve my experience.

Skout's Honor
United States
3 months using the app
July 27, 2022

Great customer service! Thank you so much Hannah! She is very responsive to help me fix the problem, and follow up with me!

pacsafe-test-shop
United States
3 months using the app
ReferralCandy replied July 27, 2022

It's my pleasure to have assisted you today. Thanks also for your time today. :)
- Hannah

Edited November 1, 2022

Wonderful customer service from Derek and Jessa- they personally helped me get the App up and running and took the time to meet me via Zoom. Looking forward to seeing how this goes!

VITAMAN USA
Australia
3 months using the app
March 20, 2022

Mardie was amazing! She helped me so much. We had almost three hours together. She assited me with everything. Thank you

NOURISHED3
Germany
3 months using the app
ReferralCandy replied March 21, 2022

Pleasure is mine. :)
Thank you for writing a review. - Mardie

October 6, 2020

Very good app - we use it for refer a friend. And very good and fast hel from Lorraine in support ✔

Infant
Denmark
3 months using the app
July 28, 2022

Onboarding session with Cris Lopez Cris was very helpful and throughout. I now feel more confident managing Refferal Candy for my organisation. Thanks Cris!

Mermade Hair™
Australia
3 months using the app
ReferralCandy replied August 1, 2022

Aww, that's great to hear! I'm glad I was able to help! - Cris

May 20, 2022

Excellent features, performance-based costs, very fast and helpful support. We used this service both on woocommerce and now shopify with solid results all round.

AvalonKing
United States
3 months using the app
ReferralCandy replied May 31, 2022

AWESOME! Thank you so much for this review. :)
Looking forward to see great results on your campaign.
- Hannah

December 8, 2021

The app is easy to use. Looking to get more sales. Dwight has been responsive. Highly recommended!!!

Alphard Golf USA
United States
3 months using the app
ReferralCandy replied December 8, 2021

Thank you so much for the review! — Dwight

October 26, 2022

J'utilise cette application depuis plusieurs années, ça fonctionne bien, le programme de parrainage est efficace. Seul souci : c'est cher

Elwing Boards
France
Over 4 years using the app
ReferralCandy replied October 26, 2022

Hey there, thank you for being with us for over 3 years! One of our Success Managers will reach out to you so that we can better understand your needs.

July 22, 2022

Great support service from Jon today. Quickly answered my question, which is always appreciated. Thanks very much!

Bees & Trees Manuka Honey
United States
3 months using the app
ReferralCandy replied July 27, 2022

Pleasure to have assisted you today. :) Thanks for submitting a review.
- Jon