Referral Candy & Affiliate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,175)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.
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Great referral program app and even better customer support. Really guys you rock, keep it up!
I used this app because my customers were already spreading out the world about my products so offering a referral program was logical to me. I tried other apps and none of them were PERFECTLY how I wanted. Well now with Referral Candy (and S loyalty combined). I have the perfect system in place. My customers love it and most important use it. It drives me a lot of business since I implemented it on my store.
This app is great but is missing one thing, in my opinion, to be AWESOME. I wish Referral Candy would allow me to see the unique code that gets sent out to my customers. There have been times where customers would lose their email and require it to be sent out again. There is no option to send them another new one and void the old one or send them a copy of the code already sent to them.
Hats off to TIPPY who has been here for my business time after time with quick and efficient solutions! He deserves 5 stars alone.
it works! but it takes a little more than a month to pick up the momentum.
it's not cheap at all! but it's cheaper than affiliates.
Great customer service. Highly recommend and am excited to see how the platform performs over the next few months. Thanks Tippy!
Good: Simplicity. Just a couple of minutes and it's up and running. You never have to worry about payments or any of the tracking, all automatic.
Bad: it's difficult to customise to a way that feels like people are naturally interacting with your site. There is always this awkward layer of referral candy which can be off-putting for customers.
We used it for 10 months on 2 sites, to mediocre results. Our best brand ambassadors didn't like it, so we're stopping using it.
NB: this review is from 2019, about a previous version of ReferralCandy
Thank you for trying us out. We'd love to hear more about your experience. Many of our other customers are delighted with the amazing results they achieved. In terms of branding, many merchants like using our Simple Theme - that allows for customization that works well with most brands and across emails for many devices. We'd love to share it with you - please reach out and we'll be happy to help. - Jaime R.
We selected Referral Candy for referral campaigns to empower customers to share our products and services with their network. Set up was effortless. After a few months of using it, we wanted to make changes to our program, which required us to contact Referral Candy for support. They have been extremely easy to work with and are responsive to our concerns. Would recommend this app to others.
Good, swift customer service and ap works well. No complaints from our side, and program works well.
It was a pleasure assisting you with your concerns, and thank you so much for writing a review about our app. :)
- Hannah
ReferralCandy provides great service, and they are there to help. What else can you ask for? Great tool, great service & great people working there. Thank you.
ReferralCandy is very easy to set up and get going. They also have super responsive customer service via Intercom chat or email support.