Reviews (2,174)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

July 27, 2023

I just got off a chat with their customer service rep. JC and he was AWESOME! I needed help with the referral program and looking for advice. JC was extremely helpful, patient, polite and took the time to explain everything thoroughly. I own Www.hotlinepepper.com and as a small business owner, it's very nice to receive helpful customer service like from JC. The website is very user-friendly and I highly recommend using Referral Candy . 5 STARS .Thank you so much.

Hot Line Pepper Products
United States
3 months using the app
ReferralCandy replied August 9, 2023

You are awesome! Thanks again for writing this review and reach out to us anytime you need anything. :)
- JC

December 10, 2019

Great app so far from what I've seen from the back-end. Amazing customer support from Referral Candy (Benz in specific!) in helping to extend the trial period as we experienced delays in getting our developer to assist with custom coding. Look forward to setting it live soon!

boxclever-press-testsiteUK
United Kingdom
3 months using the app
Edited April 26, 2019

Their Customer Service team is very helpful team via chat and easily reached by phone as well. Good out of the box solution for a referral platform.

Newton Baby
United States
3 months using the app
July 6, 2021

Referral Candy is a great app to unlock more potential customers. Jon from support was very courteous and helpful and got back to me fast about my inquiry. Thanks, guys!

Adventure E-Bikes
United States
3 months using the app
ReferralCandy replied July 14, 2021

Thanks for your kind review. Glad Jon could help! - Darren F

April 25, 2021

Very easy to use through the campaign set-up stages and will be going live soon. Tom Koetz with great at answering questions.

Food St
Australia
3 months using the app
ReferralCandy replied April 25, 2021

Glad I could help! Thanks! - Tom K.

February 28, 2019

So far it's pretty good, because we are in the testing phase. BTW, the guy who name Benz was so sweet. He patiently answered many of my questions and very helpful. Look forward to this app bringing me more surprises.

Chicgostyle
China
3 months using the app
January 7, 2019

Very good attention in support. Although it remains to be seen that the app is good for my store, at the moment, I have not obtained results.

DIVAIN
Spain
3 months using the app
July 29, 2019

Derek did a great job helping me out with me question! Very prompt, and quick. Thanks again! It's refreshing to actually receive true customer service.

BodyBrew
United States
3 months using the app
June 5, 2019

L'application est très simple d'utilisation (uniquement en Anglais par contre). Le service client est très réactif (merci Derek). Et en plus, l'application peut être connecté à d'autres application de parrainage et c'est très pratique !

ALATURC
France
3 months using the app
March 24, 2020

Derek was super friendly and helpful. Quick to respond and clear. As customer service should be. Thank you :)

Pentire Drinks
United Kingdom
3 months using the app