Reviews (2,174)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.
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We did not rate the app 5/5 as we are still on a Free trial version, but so far we are pretty happy with it! Also, we could easily put 5/5 to customer service as it was perfect! Tomas K. was very reactive and helpful! Great experience! Will recommend!
I had some questions about the App and Tippy informed me on the different ways to optimize my campaign in such a timely manner!
The support is great. I´ve some questions, which takes a lot of time to discuss in the chat, i think. So the support was via google meet, was very good and all my questions get answered. Great.
Thank you so much Jon! I had a very productive conversation with you about the Referral Candy integration in Klaviyo. The customer service is highly recommended :)
You are most welcome, and thanks as well for giving such a nice feedback on our services. :)
- Jon
Set up for things like this never go as smoothly as you'd hope. Everyone's business has nuisances. Referral Candy's support has been super helpful and patient with us. Thanks to Katherine and Jessa.
Thank you for the review! It was a pleasure assisting you! - Karen and Jessa
New to Shopify and to Referral Candy and my experience with Tippy has been hands down the best experience I’ve had to date with any of the apps we have purchased. Tippy took the time to respond to emails and questions quickly, set up a meeting via web, walked me through step by step, made suggestions and made me feel like I had a vested partner in this process. Thank you Tippy and ReferralCandy for you dedication to my success . You truly just raised the bar ! Wow ....
The app is pretty easy to use. Our ways of doing things are a bit complicated and the app was able to work with our ways to create a reward system for our customers referrals. Karen has been checking in once a month to make sure we are all good with our program and has been an asset to us in the past.
4 stars because there are limits when it comes to customizing emails. but customer service was excellent - shout out to Derek and Lorraine for answering all of my questions and being patient.
Derek was awesome. Super helpful. Im not tech savvy at all and getting this set up and correctly is vital to us. We're almost there with it and looking forward to offering this to all our members soon! Thanks again Derek!
Support team were very helpful answering my questions on live chat. Most versatile option I have looked at.