Reviews (2,174)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.
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This app is cool. // 1. Result: I signed up a few days ago. I already got additional sales transaction because of Referral Candy. The tracking works. // 2. Features. The features of the app is good. (2-1) I can send referral invitation email blast to existing customers to ask for referrals. (2-2) I can put widget on my Shopify page, and (2-3) I can put referral sign up on my Shopify store as a separate page as well. There seems to be more features but all the technical feature I wanted were already there. // 3. Customer Support: The support team is great. I talked with Benz and Tomas for on-boarding and technical issues, and they were fantastic. They clearly understood the intention and problems I was working to solve. I've never seen any services offering such nice Customer Support ever. // 4. Pricing: I think this app offers low pricing compared to other apps. It does have commission based pricing, but if it can really boost my sales that much, I don't mind paying the commission. // I hope this app will give me more sales in the following months.
Jon in customer service was kind enough to extend my trial since I didn’t really use it in the time frame I had. He replied to me quickly and it bodes well for their customer service in the future :)
awesome and easy to set up. Fast and responsive team for support. Looking forward to seeing how this works in the long run,
The app is very straightforward to set up and use. I would recommend to those who are thinking to use referral program to promote their store and website.
Also, Jon and Dwight from Customer Service are very helpful - always make sure my problems are solved before closing the ticket.
Great app which has been quite useful for our store. I recommend as well their great customer service team who is quite helpful.
Nice app and it's too easy to use and make themes and you can also take help from support I also took help from Karen she has guided me very well how can I page and make the join page as I want.
Thanks
shawn
Lorraine Garcia helped answer my questions as I figured out how to use the app for the first time. Excellent support! Super quick, patient, and knowledgable.
Jon @ Referral Candy did a fantastic job guiding me on a few setup issues, and also helped edit one of their features. Very pleased with the work done!
excited to see how this grows. very easy to set up.
Ich habe die APP reaktivieren müssen und über den Chat-Support sehr gute und schnelle Hilfe von JC bekommen. Er hat klar und eindeutig mir die notwendigen Schritte erklärt und somit in wenigen Minuten das Problem gelöst. Super. Weiter so.
Thank you for your kind words. JC will be delighted to hear it! - Tom