Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

October 2, 2020

I have installed this app, everything is very simple, and i am very happy with the customer service, Derek help me very fast and show very professional company.

Zanvic
Spain
About 2 months using the app
August 26, 2020

Nice app, just starting to use it, but it looks promising, also customer service is great and willing to help. Thanks Jon!

evernya
Spain
About 2 months using the app
December 29, 2021

Great app for a small business. Easy enough to set up and anything you don't understand, their support will help with. Valerie was super helpful and consistent in reaching out & checking in on me. Thanks Valerie!

POPbeauty
United States
About 2 months using the app
ReferralCandy replied December 29, 2021

We're glad to help! Reach out any time! - Valerie

December 5, 2019

Referral Candy has been great in helping us create and run our referral channel. Would definitely recommend this to everyone :D

GIVA Jewellery
India
About 2 months using the app
April 29, 2020

the bests! Karen helps me to do all thinks i nedded. I had some difficult to insert widget in my store and Karen helps me fast to do this. Awsome!

Identity Fashion Store
United States
About 2 months using the app
December 5, 2018

We had a good experience with Referral Candy for a while; the platform is simple and easy to use. We are transitioning to a more robust rewards and referral app that is a better fit for the size of our customer base and our subscription order model. But the Referral Candy team is great and our rep Jon has been very helpful!

NaturAll Club
United States
Over 2 years using the app
April 11, 2019

Great app, lot of features and easy to use. But the best part of working with this app is the SUPPORT ! Amazing support, very very helpful - DEREK overdelivered, he gave me waaaaay more than what I asked for and that was awesome ! Never had such a good support from any other shopify app. Keep it up Guys and take care of my buddy DEREK !

[M]EATBETTER
Belgium
About 2 months using the app
August 11, 2021

Great customer support provided by Mardie. She was super patient and very responsive with the follow-up materials.

Iris&Romeo
United States
Over 2 years using the app
ReferralCandy replied August 13, 2021

Thank you for the kind words! Just let us know if you need any help - Mardie

December 15, 2020

Great customer service and product! Thank You, Mardie for setting up the account and resolving my upload issue.

T.Ras Rolling Co
United States
About 2 months using the app
March 27, 2020

Tippy is AMAZING! He took all the time needed to make sure we were fully set up. He went beyond to show me how to customize the widgets. If you are on a fence about the functionality their customer service is top-notch. Try to get Tippy to help you.

Gear'd Hardware
United States
About 2 months using the app