Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to seamlessly run referral campaigns and integrate with platforms like Shopify and Klaviyo. Once set up, it operates on autopilot, requiring minimal upkeep. The customer support team is praised for their quick and effective service. Many merchants have noted an increase in sales and enhanced marketing strategies. Additional features include multilingual setup, integration with subscription apps, and customizable referral programs.

March 16, 2021

Great App and outstanding support. Dwight Salagsag helped me quickly and friendly with a minor issue. Def highly recommended to increase sales and improve customer loyalty.

Naughty Nuts GmbH
Germany
About 2 months using the app
Edited July 24, 2019

App needs some tweaking with the instructions that are posted, but Tippy and Karen in tech support were very patient and helpful getting Referral Candy set up. They were easy to fix --- just need to know how.

DietFoodsWholesale.com
United States
Almost 3 years using the app
April 11, 2019

Good service DWIGHT - You're the man! ;)

I need to write 100 characters, so i want to let you know how Beautiful you are as well :D

OURDETOX - Din genvej til en sundere livstil
Denmark
About 2 months using the app
September 30, 2017

Amazing Application for established stores.

Fashion Eaziloot Com
Malaysia
About 2 months using the app
September 4, 2018

Tippy was super helpful in helping me test out the ReferralCandy process through my Shopify account.

Primal7
United States
About 2 months using the app
November 11, 2014

We used to be using another competitor referral program, but since having moved across to ReferralCandy we've seen not only engagements, but sales and social sharing skyrocket. Very happy customer.

LIFX Store
United States
About 2 months using the app
October 9, 2020

ReferralCandy is one of our best marketing tools, and the service we get from Derek is even better!

Branch Basics
United States
About 2 months using the app
November 30, 2021

Great customer service, benzj assisted with setting up referral candy and extended the trial until it was active.

healthylife-uat2
Australia
About 2 months using the app
ReferralCandy replied November 30, 2021

Thank you for your kind words. Benz and Jelson will be delighted to hear this! - Tom

Edited June 14, 2019

Best referral app for Shopify, period. We've successfully implemented referral candy to our store after trying several other apps that did not meet our needs. Referral Candy is well designed and easy to work around. The whole thing was implemented by marketers and did not require any lines of code, which is great. It's impressive to see how easy it is to install and get going. Our store is in two languages, and it was easy to work around and make the referral program work for both languages.

Lastly, I want to point out that customer service is excellent. I chatted a couple of times with the support team and they had answers to all my questions in a few seconds. Karen, Lorraine Jon and Derek were all genuinely nice people who solved my problems in a few seconds. The support team is super quick and accessible. 10/10 would install again!

Tout cuit
Canada
About 2 months using the app
October 2, 2020

I have installed this app, everything is very simple, and i am very happy with the customer service, Derek help me very fast and show very professional company.

Zanvic
Spain
About 2 months using the app