Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

February 28, 2018

Great Support from Tippy and answered my questions which were very helpful!

Produfy
United Kingdom
2 days using the app
September 2, 2021

This app is very easy to use. As the site promise you can be running a Referral program in no time. Good customer service that is appreciated.

Naturecan ES
United Kingdom
2 days using the app
ReferralCandy replied September 3, 2021

We're glad to hear you liked our app and the support! Reach out any time! - Derek

May 23, 2023

Fast support, great functionality. I'm very thankful that they don't force u to use a widget. By far the best referral app i found so far.

Understatement-dev
Sweden
2 days using the app
ReferralCandy replied June 9, 2023

Thank you so much for writing an amazing review, and thanks for reaching out to us so we can help resolve your concerns. :)
- Lorraine

June 23, 2016

Wasn't very successful for me, the most frustrating part was being hounded with emails from them, had to ask them to stop!

Misformake
United Kingdom
About 2 months using the app
ReferralCandy replied May 13, 2021

NB: This review is from 2016, about a previous version of ReferralCandy.

Thanks for the review. Unwanted emails is a bad experience and I apologize for this. We have since made a number of updates that prevent this from happening and gives you more control over when emails go out, how often, etc. We hope you can give us another try.

March 7, 2019

Fantastic service provided by Jon. In the world of e-commerce it can be difficult to get timely support from software and apps. Jon, on the other hand, had our request resolved in under 15 minutes! Thanks again!

BedInABox
United States
2 days using the app
March 24, 2022

Im starting with this app, support has been excelente Jelson, thanks again. Once I see the results I will post another review regarding the results.

ICCTUNING
Spain
About 1 month using the app
ReferralCandy replied March 28, 2022

Yaaayy! We're so excited to see how your referral campaign grows. Oh, and thank you for this review! :)
-Jelson

April 13, 2021

I wish there was more flexibility with the design customization, but the customer support was very responsive and answered all of my questions very quickly.

Rigby
United States
About 1 month using the app
July 3, 2019

Upon using this app Mr Derek Benito first and foremost was very knowledgeable and helpful. He guided me through with ease and I felt very comfortable following his instructions. I tried my hardest to confuse him with my lack of knowledge but it just didn't work. Kudos to Great Service!!!

Whipped-Scented-Shea-Butter-
United States
2 days using the app
December 1, 2020

Great app, easy to install and to use. Had a few questions, Derek from The Referral Candy Team solved all my questions and provided an excellent service.

ZODI
United States
2 days using the app
February 17, 2021

Customer service was incredibly helpful with getting set up and running tests to make sure things are working correctly. There is a bit of a learning curve, and some of the UI can be a bit difficult to navigate. That's the only reason it's not a perfect score.

Robolink
United States
About 1 month using the app