Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,144)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and enhance customer engagement through customizable, automated referral programs. It integrates smoothly with platforms like Shopify and Klaviyo, offering features like customizable HTML/CSS, professional templates, and flexible rewards. The support team is noted for their quick and effective assistance, enhancing the user experience and contributing to business growth.

December 1, 2022

Jelson was very helpful with his friendly and swift responses! Would be handy if the referral program could be temporarily deactivated within the app however given how efficient the customer service was it's not too big a drama.

Caribu Horse Wear
Australia
Almost 4 years using the app
ReferralCandy replied December 6, 2022

Thanks for writing a feedback and we will circle it back with the team. Please reach out anytime you need help. :)
-Jelson

Edited November 4, 2024

Lately, we have been facing some issues with referral candy. But the support is amazing. Been in touch with support for a couple of days to solve an issue and it was great. JC, the account manager took care of things, clarified all our questions, and got the issue resolved.

Waggle
United States
Almost 4 years using the app
ReferralCandy replied June 1, 2022

The entire team is incredibly grateful for the kind review you shared! Thank you! - JC

April 29, 2019

Easy to get started and so automated that you really don't have to do anything once it gets started. Thanks to customer service helper Karen for answering my questions!

Party In My Pants Cloth Pads
United States
Almost 4 years using the app
August 13, 2018

Great app and customer support. Would totally recommend!

Roger Ximenez
United States
Almost 4 years using the app
April 25, 2021

Very easy to use through the campaign set-up stages and will be going live soon. Tom Koetz with great at answering questions.

Food St
Australia
Almost 4 years using the app
ReferralCandy replied April 25, 2021

Glad I could help! Thanks! - Tom K.

November 3, 2021

great job valerie tysm really did an incredible job helping me navigate referral candy and advised me

SHADES
United States
Almost 4 years using the app
ReferralCandy replied November 3, 2021

Thanks for your kind review! I'll be sure to let Valerie know! - Derek

Edited March 29, 2019

Thanks Lorraine for the great help. Quick to reply and had great examples and ways to guide me through the referral candy app as we snuffed out some fraudsters!

Wynd Technologies, Inc.
United States
Almost 4 years using the app
February 2, 2015

Great app and support from the team. It's been a tremendous help to our referral program and we see some amazing results in generating new customers. A must have for all eComm brands.

Greats
United States
Over 3 years using the app
February 14, 2020

Karen was super helpful in answering all my questions and provided screenshots for additional visuals. Can't recommend her enough!

JENNY BIRD
Canada
Over 3 years using the app
September 6, 2018

Its an interesting space, Referrals. We've been learning a lot about how to increase our campaign performance with the assistance of Tomas.
Thanks a lot for your help! Its a great app, and once harnessed it can be quite powerful - an important element for our marketing arsenal.

Petzyo
Australia
Over 3 years using the app