Reviews (2,170)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing through effective referral programs. It's user-friendly, allowing easy setup and management of campaigns with customization options for emails and pages. Features include a post-purchase widget and integration with Shopify subscription apps. Merchants value the minimal maintenance required and the responsive, helpful customer support that offers design and optimization tips.

November 23, 2020

I had a couple issues with our Referral Candy App- I reached out and Mardie got back to me with a quick solution. Thank you for your assistance, Mardie. It's not often you come across good customer service anymore.

Hay Chix
United States
Over 4 years using the app
December 27, 2019

Thanks to Derek I have a functioning referral program! He provided step by step instructions via a screenshare and that was exactly what I needed!

You rock!

The Finer Things 1920
United States
Over 4 years using the app
Edited April 10, 2019

I have been working with the RC team now for about the past 7 months and their support team has been nothing but stellar. I have worked with Tippy numerous times and he has answered all the questions I have ever asked in a timely and informative fashion. He even takes the time to take an unscheduled call! Good stuff!

Linx Vapor
United States
Over 4 years using the app
February 25, 2020

I have only been using this app for 1 week, but have fully setup the campaign and am extremely pleased how user friendly it was while also incredibly robust. In addition, the customer service (Benz Jalali) was super quick and helpful. A+ to Benz!

Keto Krisp™
United States
Over 4 years using the app
June 12, 2018

The support at Referral Candy was helpful and friendly! :)

Lumity Uk
United Kingdom
Over 4 years using the app
March 31, 2020

We've been using Referral Candy for years now, and we're quite happy with it. I recently had some questions for support, and they were extremely helpful. Thank you Derek!

Zest Tea
United States
Over 4 years using the app
May 23, 2019

Very good advice to improve our referral program. Benz was very clear and helpful. She gave us efficient insights.

Tomojo
France
Over 4 years using the app
Edited April 28, 2020

Jon was super helpful when it came to setting up a duplicate account. We use Referral Candy on multiple sites and the support crew are always so helpful with my questions. Thanks guys!

Zone3 Ltd
United Kingdom
Over 4 years using the app
July 17, 2019

Perfect! I needed some help and Karen helped me and found out how to solve my problem :) I recommend

waekura
France
About 4 years using the app
Edited February 6, 2020

Great app, and the support is just awesome. I had some problems with the billings and Bryan called me to sort it out. Never saw anything like that in any other app (and I use a lot of apps).
Other great super customer service I received form them: Tippy started helping me out to integrate the Referral candy with Recharge, almost there... After one day Benz helped me for another 5 hours and finally it's all running like I wanted it too. Finally also Karen helped me with some issues I was getting when the campaign start running. Was a hard work, and the team was great figuring out how to proper integrate with recharge. Thank you Referral candy team!

DWISS
Switzerland
About 4 years using the app