Reviews (2,170)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting marketing through effective referral programs. It's user-friendly, allowing easy setup and management of campaigns with customization options for emails and pages. Features include a post-purchase widget and integration with Shopify subscription apps. Merchants value the minimal maintenance required and the responsive, helpful customer support that offers design and optimization tips.

April 3, 2020

Referral Candy has been a fantastic app.I have had it in use for 12 months now and the platform is very easy to use, plus it really has helped my business. I love seeing the large number of shares on Facebook from people in the program [I think it was 350 shares this month], and the converted sales. Word of mouth for my business helps enormously, and Referral Candy make it very easy. It's totally worth the investment in my eyes. Thanks to Karen for recently help make an adjustment to my program also : )

Rudie Nudie Designs
Australia
Over 4 years using the app
February 24, 2019

Tomas was very helpful throughout the whole process of New Beginnings launching Referral Candy. He was very efficient and always punctual in replying to our emails offering his help.

He always went above and beyond to assist and give us the knowledge we required for the programme to go live.

Thanks Sophie & Amanda

New Beginnings
Australia
Over 4 years using the app
May 1, 2020

Received great help getting everything setup, will definitely be building a long term relationship with these guys! :)

Wifi-Mate
United States
Over 4 years using the app
August 14, 2018

Tippy was helpful and very thorough in his explanations. We appreciated the kind customer service! Stellar job!

Blanqi
United States
Over 4 years using the app
Edited September 25, 2018

We where able to personalize our emails and pages to our needs as they use foundation for there templates. During our QA process, we contacted support for a couple of questions and Tippy was with me on live chat for the entire day helping me iron out the system so it worked to our needs. Great Product and Amazing Customer Support!

Phynstore
United States
Over 4 years using the app
Edited August 24, 2021

Katherine was amazing in helping me optimize this app for our brand!! The support is greatly appreciated. P.s. KATHERINE IS THE BEST!!

Spartan Watches
United States
Over 4 years using the app
ReferralCandy replied August 24, 2021

Thank you for your kind words. Katherine will be delighted to hear it! - Tom

February 6, 2023

Great support from Cris Lopez. Followed through until our issue was resolved. Have been a long term user of Referral Candy and had very few problems with it. Highly recommend.

Wine Central
New Zealand
Over 4 years using the app
ReferralCandy replied February 6, 2023

It has been my pleasure assisting you with your concerns. Please do reach out anytime you need help.
- Cris

October 4, 2018

Jeg har netop fået hjælp af Tippy fra ReferralCandy til at forstå hele deres system og komme igang med vores Referral system. Tippy gjorde setuppet nemt at forstå og komme igang med og det fantastiske ved ReferralCandy, er at det er muligt at ændre content 100% så servicen kan tilpasse vores danske kunder. Jeg vil anbefale servicen til andre, som leder efter en service til at komme igang med referrals.

Barberskabet.dk
Denmark
Over 4 years using the app
July 17, 2020

I'm new to this app and Jon was very helpful in getting me up to speed and understanding source of our traffic within minutes. He helped me figure out what would have likely taken me hours. Great support!

PictureKeeper.com
United States
Over 4 years using the app
December 2, 2021

Good and fast customer service. Very helpful and did as much as they could to help get me set up. Mardie was a lot of help.

Dr. Buzby's ToeGrips for Dogs
United States
Over 4 years using the app
ReferralCandy replied December 2, 2021

Thanks for the review! If you need further help, just let us know! - Mardie