Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,144)

Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to boost sales and enhance customer engagement through customizable, automated referral programs. It integrates smoothly with platforms like Shopify and Klaviyo, offering features like customizable HTML/CSS, professional templates, and flexible rewards. The support team is noted for their quick and effective assistance, enhancing the user experience and contributing to business growth.

May 23, 2019

Very good advice to improve our referral program. Benz was very clear and helpful. She gave us efficient insights.

Tomojo
France
Over 4 years using the app
Edited April 28, 2020

Jon was super helpful when it came to setting up a duplicate account. We use Referral Candy on multiple sites and the support crew are always so helpful with my questions. Thanks guys!

Zone3 Ltd
United Kingdom
Over 4 years using the app
July 17, 2019

Perfect! I needed some help and Karen helped me and found out how to solve my problem :) I recommend

waekura
France
About 4 years using the app
Edited February 6, 2020

Great app, and the support is just awesome. I had some problems with the billings and Bryan called me to sort it out. Never saw anything like that in any other app (and I use a lot of apps).
Other great super customer service I received form them: Tippy started helping me out to integrate the Referral candy with Recharge, almost there... After one day Benz helped me for another 5 hours and ...

DWISS
Switzerland
About 4 years using the app
October 6, 2022

We use this ReferalCandy to manage our referal system, and we're quite pleased with the way it's set up. Especially considering it provides integrations with other services that we use, as well as an API that we do interact with. Not only that, but they also provide a good customer support, where they respond quickly, and they inform us about any new breaking changes that happen on their end or ...

Oscars Farm
Ireland
About 4 years using the app
ReferralCandy replied October 26, 2022

Thank you so much for the review. Your kind words inspire us to do great everyday! I appreciate you! - Cris

December 9, 2019

Derek was very helpful in setting our referral program. He was very proactive in tracking our progress and very thorough in answering our questions. Thank you so much, Derek!

greenUP box
United States
About 4 years using the app
Edited December 2, 2020

I'm still new to the app but their customer service is incredible. Lorraine not only answered my questions but she made sure she connected me with all of the info I would need to further build out my program.

Home Place Pastures
United States
About 4 years using the app
August 23, 2019

Derek, he's a superstar. Was able to help me swiftly resolve an issue, and his communication was quick and informative. Very pleased to know that not only is it a great app, but it has a great team behind it too.

Cheesies
United Kingdom
About 4 years using the app
July 23, 2019

I almost joined Loyalty Lion and spent a fortune but luckily went for ReferralCandy at the last minute

I do still think it's quite expensive. And, to be honest, the app is a bit rough around the edges. It could do with more customisation options (the emails are bit basic) and better referral features (tiered rewards would be great) but it gets the job done.

I've been using it for a couple of ...

The Personal Barber
United Kingdom
About 4 years using the app
Edited May 10, 2017

Good app, easy to use, and if you encounter issues, the staff is more than happy to help out ! Adam (from Customer Service) was very helpful, answered quickly and clearly and helped us overcome every obstacle in no time !

Vitaline Nutrition
France
About 4 years using the app