Referral Candy & Affiliate
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (2,144)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its ability to boost sales and enhance customer engagement through customizable, automated referral programs. It integrates smoothly with platforms like Shopify and Klaviyo, offering features like customizable HTML/CSS, professional templates, and flexible rewards. The support team is noted for their quick and effective assistance, enhancing the user experience and contributing to business growth.
Refine
-
By rating
JC was quick at answering all my questions, he was clear and friendly. I was able setup up my campaign in minutes do to his help.
I'm here for you anytime! :)
Thank you so much for this review.
- JC
Great support from Irene. Took only 15 minutes total to get every question answered and never made me wait! The service is very flexible and easy to implement!
Thanks as well for your time and for writing this review. You may reach out anytime you need assistance. :)
- Irene
Support team (JC specifically) was very helpful in guiding me through how to set up my program how I wanted!
Pleasure is all mine. Thanks again for this review and hope to see great results on your referral program.
- JC
very good apps and good support with Tippy with all the details and steps.
Thank you Tippy and Referral Candy
It says if we need help we ask help from their expert, but where the hXll is your expert? They never reply your message and only an automation robot to speak to you.
Hello Kun,
We understand how frustrating it can be to not be able to speak to someone immediately about your concern. We responded as quickly as we could to all your chat ...
Karen was very helpful in walking me through the set up. Looking forward to getting Referral Candy up and running on our website at www.clipperpro.com!
This app has great bones, but it leaves a lot to be desired.
PROS:
It is certainly a comprehensive app, with lots of control, lots of options and the setup and walkthrough process is spot on. Really great on that front.
CONS:
After getting the emails setup, getting the app installed and running, I went to examine the "pages" that my customer sees when they are engaging with the referral program. ...
NB: This review is from 2016, about a previous version of ReferralCandy.
Thanks for your feedback! Our merchants have emphasized the importance of brand experience, and we've ...
Really helpful staff member JC talked me through everything! Answered all my questions and very helpful
I appreciate your positive review! We are committed to providing excellent customer support and it’s great to know that we’re meeting this goal. - jC
good support - great help and right away available. it looks like we found a good referral program..
Thanks so much! Glad I could help. — Benz
Great customer support, especially from Ines and Jon. I'm able to get any questions answered in seconds which really speeds up the process. Very well documented as well.
Wow! This is such an amzing feedback. Thank you so much and it was our pleasure talking to you.
-Ines and Jon