Reviews (2,172)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.

Edited June 3, 2019

I use this app to increase sales and I love it! I love Jon from customer service as well. He's super helpful. Referral Candy is easy to use and very affordable for a small business so I'd definitely recommend.

TheTouchPoint Solution™
United States
About 3 years using the app
May 27, 2016

Great customer service and easy to use! Boosted our sales by a couple thousand dollars each month

Girl Almighty Clothing Co
United States
About 3 years using the app
January 17, 2021

Extremely easy to set up and great customer service (Thanks Tom!). Fingers crossed we start getting some great results also.

Future Kind
United States
About 3 years using the app
February 5, 2019

We are just starting to use this app so we are still learning. I emailed them for help and Jon answered right away. Excellent customer service! You can tell they really care :)

FreshJax
United States
About 3 years using the app
July 29, 2022

I've enjoyed working with Referral Candy and wanted to note that my contact, Jon Dolor, was a great help in resolving my account concerns and was kind enough to follow up on communication to ensure that we were taken care of!

Donna Bella Hair
United States
About 3 years using the app
ReferralCandy replied August 1, 2022

Thank you for your kind words! I'm definitely delighted to have been able to assist you! - Jon

November 18, 2020

Amazing app and best support I've ever received from Tom Koetz! Thank you for being so kind and helpful, Tom! I very much appreciate it!

Love Yourself
United Kingdom
About 3 years using the app
December 13, 2021

The support is the best I have seen so far. Each step of the way you can chat with them and they support you every step of the way.

Lofree | Nostalgic Wireless Keyboards & Speakers
Hong Kong SAR
About 3 years using the app
ReferralCandy replied December 13, 2021

We're glad Benz was able to help! - Tom

October 10, 2016

definitely a good app to have! works well. im glad we have it.

Organicaromas Com
United States
About 3 years using the app
June 29, 2021

Mardie with support helped explain everything regarding approvals in terms we could understand. A+++

Stündenglass - Gravity Perfected
United States
About 3 years using the app
ReferralCandy replied July 2, 2021

Very glad I was able to help. Thank you for the review! - Mardie

October 31, 2023

We had some issues with your purchases that appeared as non referrals and Irene, our dedicated account manager, not only solved the problem but taught us how to take care of the problem if the future if it arises again. All of it with patience and in a kindly and efficiently manner. Thank you!

PUKAS SURF SHOP
Spain
Almost 3 years using the app
ReferralCandy replied November 13, 2023

It was a pleasure assisting you with your concerns. Talk to you soon. :)
- Irene