Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

February 5, 2019

We are just starting to use this app so we are still learning. I emailed them for help and Jon answered right away. Excellent customer service! You can tell they really care :)

FreshJax
United States
About 3 years using the app
July 29, 2022

I've enjoyed working with Referral Candy and wanted to note that my contact, Jon Dolor, was a great help in resolving my account concerns and was kind enough to follow up on communication to ensure that we were taken care of!

Donna Bella Hair
United States
About 3 years using the app
ReferralCandy replied August 1, 2022

Thank you for your kind words! I'm definitely delighted to have been able to assist you! - Jon

November 18, 2020

Amazing app and best support I've ever received from Tom Koetz! Thank you for being so kind and helpful, Tom! I very much appreciate it!

Love Yourself
United Kingdom
About 3 years using the app
December 13, 2021

The support is the best I have seen so far. Each step of the way you can chat with them and they support you every step of the way.

Lofree | Nostalgic Wireless Keyboards & Speakers
Hong Kong SAR
About 3 years using the app
ReferralCandy replied December 13, 2021

We're glad Benz was able to help! - Tom

October 10, 2016

definitely a good app to have! works well. im glad we have it.

Organicaromas Com
United States
About 3 years using the app
June 29, 2021

Mardie with support helped explain everything regarding approvals in terms we could understand. A+++

Stündenglass - Gravity Perfected
United States
About 3 years using the app
ReferralCandy replied July 2, 2021

Very glad I was able to help. Thank you for the review! - Mardie

January 13, 2021

Very good customer service by Jon. He answered all my question patiently and provide a solution in a timely matter. Jon also offered to set a reminder to follow up with my inquiry 2 months later. Good job team!

Timor Men
Malaysia
About 3 years using the app
Edited December 11, 2018

great customer service, from Timmy, Derek and the RC team. Derek was a ninja at helping me navigate the app when the changes i'd wanted to make completely alluded me. thanks for your support :)

Nava Zahavi
United States
About 3 years using the app
October 31, 2023

We had some issues with your purchases that appeared as non referrals and Irene, our dedicated account manager, not only solved the problem but taught us how to take care of the problem if the future if it arises again. All of it with patience and in a kindly and efficiently manner. Thank you!

PUKAS SURF SHOP
Spain
Almost 3 years using the app
ReferralCandy replied November 13, 2023

It was a pleasure assisting you with your concerns. Talk to you soon. :)
- Irene

November 17, 2020

Great support, specially from JC. It is a trusted app provider and I feel really supported. Happy to continue using the app!

Okolo
Colombia
About 3 years using the app