Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.

September 15, 2022

Fantastic app, and the support is mega! I've never had support this good before from online chat, not only did Hannah resolve my issue really quickly, and with a really nice, friendly manner, she also picked up on something I'd missed (I'd not added custom imagery and info in the social sharing section) and sent me a screen grab, and gave me a link to where I could go in and edit it. Fantastic, I wish all other firms offered online support like this!!

The Coffeeworks
United Kingdom
Over 2 years using the app
ReferralCandy replied September 16, 2022

It was a pleasure assisting you today. Thank you sooo much for this awesome review, I really appreciate it! :)
- Hannah

Edited March 25, 2021

Derek Benito was very helpful and able to answer all my questions about setting the app up to best target new customers. Thank you!

Cups Coffee
United States
Over 2 years using the app
January 21, 2022

We use this app to get our customers set up with a referral code. So far everything about it has been great. The customer service is OUTSTANDING as well. We are very happy with referral candy!

MAXPRO Fitness
United States
Over 2 years using the app
ReferralCandy replied January 23, 2022

Thank you for your kind words. Cris will be delighted to hear it! - Tom

August 28, 2019

So far so good, helpful support stuff literally sitting there waiting to help set it up, cheers Dwight. Will report more once I get it going

Turmeric Vitality UK
United Kingdom
Over 2 years using the app
Edited August 27, 2020

Great experience working with Jon. He answered all my questions and was pleasant to work with. We've enjoyed using Referral Candy thus far.

Growfragrance
United States
About 2 years using the app
August 17, 2022

Valerie Villacorta and Jelsen really helped troubleshoot with the set up. They were both responsive and polite. Thank you!

Platt Wellness
United States
About 2 years using the app
ReferralCandy replied August 23, 2022

You are most definitely welcome! Thank you for your review! - Val and Jelson

November 16, 2021

Best support in the world!! The app is also very intuitive to use and user-friendly to integrate. Nothing bad to say about it!

Solios Watches
Canada
About 2 years using the app
ReferralCandy replied November 16, 2021

We're so honored to hear of your feedback! If you need any assistance, just let us know! - Lorraine

October 30, 2023

Lorraine was a great help and answered all the questions that I had. : )

Odd Bunch
Canada
About 2 years using the app
ReferralCandy replied November 1, 2023

It was my pleasure assisting you with your concerns. Please feel free to reach out anytime you need help.
- Lorraine

February 1, 2021

Mardie is just wonderful. She spent so much time with me helping me to get the most from the app. Thank you!

The London Botanists
United Kingdom
About 2 years using the app
February 12, 2020

Awsome job thanks Tippy, really appreciate your help on the call and for getting us started on referral candy.

Nutriseed
United Kingdom
About 2 years using the app