Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Fantastic app, and the support is mega! I've never had support this good before from online chat, not only did Hannah resolve my issue really quickly, and with a really nice, friendly manner, she also picked up on something I'd missed (I'd not added custom imagery and info in the social sharing section) and sent me a screen grab, and gave me a link to where I could go in and edit it. Fantastic, I wish all other firms offered online support like this!!
It was a pleasure assisting you today. Thank you sooo much for this awesome review, I really appreciate it! :)
- Hannah
Derek Benito was very helpful and able to answer all my questions about setting the app up to best target new customers. Thank you!
We use this app to get our customers set up with a referral code. So far everything about it has been great. The customer service is OUTSTANDING as well. We are very happy with referral candy!
Thank you for your kind words. Cris will be delighted to hear it! - Tom
So far so good, helpful support stuff literally sitting there waiting to help set it up, cheers Dwight. Will report more once I get it going
Great experience working with Jon. He answered all my questions and was pleasant to work with. We've enjoyed using Referral Candy thus far.
Valerie Villacorta and Jelsen really helped troubleshoot with the set up. They were both responsive and polite. Thank you!
You are most definitely welcome! Thank you for your review! - Val and Jelson
Best support in the world!! The app is also very intuitive to use and user-friendly to integrate. Nothing bad to say about it!
We're so honored to hear of your feedback! If you need any assistance, just let us know! - Lorraine
Lorraine was a great help and answered all the questions that I had. : )
It was my pleasure assisting you with your concerns. Please feel free to reach out anytime you need help.
- Lorraine
Mardie is just wonderful. She spent so much time with me helping me to get the most from the app. Thank you!
Awsome job thanks Tippy, really appreciate your help on the call and for getting us started on referral candy.