Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

March 31, 2021

We are requiring a unique and more complex integration than most, and though we are still working toward a full integration, Derek has been great support during the process of trying to integrate. He checks in daily to get a progress report, offer helpful advice, and make sure we're taking the right steps. Thanks, Derek!

Evening Land Vineyards
United States
About 2 years using the app
November 23, 2022

I am writing this review for the recent experience I had with Jessa. I needed additional info for one of our customers, and she was very quick with her help. Provided me with the best course of action for the situation moving forward. It's rare to find a company with a very responsive and helpful support live chat.

Blix Electric Bikes
United States
About 2 years using the app
ReferralCandy replied December 12, 2022

Thanks for the review! Happy to have been able to help :) - Jessa

March 30, 2023

great customer experience, and if you set it up in your emails easy to get an ROI. Don't expect overnight results, but it builds over time.

Great to work with JC (from the RC team), always there when i need him.

PEAK CHOCOLATE
Australia
About 2 years using the app
ReferralCandy replied March 31, 2023

We are so excited to see amazing results in your referral campaign. :)
- JC

October 12, 2022

App is working nicely and looks good. A lot of things work out of the box and are easy to configure/update. Their customer support is also very helpful and responds quickly.

Clean Kitchen
Estonia
About 2 years using the app
ReferralCandy replied October 26, 2022

Happy to know that you liked our services. Looking forward to an awesome performance of your referral program.

September 13, 2016

Referral Candy were so great to me - I didn't have a chance to activate my acct during the 30 day free trial and they kindly and promptly extended it. Great customer service

Bodylove Pilates
United States
About 2 years using the app
May 24, 2018

Love it so much!
It works great super easy to install and it's a fantastic software!
Signed up dozens of people per month so it helps us build brand ambassadors!

Thank you so much!

Freeze Dried Fruit
United States
About 2 years using the app
Edited May 7, 2020

Special thanks to RefferalCandy's staff Dwight, who has been helping me with my account issues. Your kind attitude and compassion brings good values to RefferalCandy.

Cgaga
United States
About 2 years using the app
January 22, 2016

Hi Referral Candy!

I sent out a campaign this past week to 800+ customers. This was my second campaign so I am still relatively inexperienced with operating the referral program. I tested the email and all the links after I sent the email out and nothing was working. I felt terrible at that moment because I thought I might have sent out over 800 emails that didn't work. I contacted referral candy support and immediately got help. Karen M. and Benjamin B. spent over 5 days helping me figure out what was wrong! The email works fine now. I have had nothing but top notch customer care from this company (sometimes my contact is Eugene and he is very helpful as well!). So thanks to the referral candy team for providing a great service and awesome customer care!!

Matthew C.

Boutique Wines
United States
About 2 years using the app
May 4, 2016

ReferralCandy is a great low cost customer acquisition tool. I highly recommended it. It has great functionality and is easy to use. It takes a little time to get ramped up, but don't get discouraged (it's worth it).

Their customer service is great!!!

Beautifulnutrition 2
United States
About 2 years using the app
August 19, 2020

Benz Jalali was very helpful in getting my familiarised with the app during my free trial. She was very helpful, friendly and courteous, also very patient with my questions.

Thank you!

The Snaffling Pig Co
United Kingdom
About 2 years using the app