Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.

October 4, 2021

Referral Candy has helped us to easily grow our customer base via referrals. Moreover, the team has been very responsive and helpful in all our inquiries. Would definitely recommend and keep using!

DMD Skin Sciences
Philippines
Almost 2 years using the app
ReferralCandy replied October 4, 2021

Thank you so much for the feedback! Feel free to refer us to other merchants! ✌

May 21, 2020

This is by far the best referral management app for Shopify. Being able to pay referrers in cash rather than store credit has been huge for incentivizing referrals. Also, Derek is the man. He was very helpful and efficient in resolving an issue I had.

Meejee
United States
Almost 2 years using the app
September 10, 2020

Amazing customer service from Benz! Referral Candy is easy to use and it's well integrated with Shopify, highly recommended.

Sonno Malaysia
Malaysia
Almost 2 years using the app
April 19, 2022

Best customer service of any app I've used!! Had an issue that I realized was a Klaviyo problem, rather than Referral Candy. Once the issue resolved, the app worked like a charm. Excited to see what sales can be generated!

Fodeez® Frames
United States
Almost 2 years using the app
ReferralCandy replied June 1, 2022

Thank you for taking the time to review your experience! We're passionate about our work and your feedback inspires us to do even better! - ReferralCandy Team

April 16, 2021

Super easy set up. Everything is right where I needed it to be. Karen was especially helpful for my one question.

Fledging
United States
Almost 2 years using the app
April 19, 2022

While setting up Referral Candy I had a couple of questions and Erbin from support was a HUGE help. They answered all my questions so we were able to confidently set up the app. Thank you Erbin!

Mendi
United States
Almost 2 years using the app
ReferralCandy replied June 1, 2022

Thank you for your review! I'm thrilled to have helped you in being confident in setting up the app. - Erbin

May 27, 2021

Thank you to Dwight from the ReferralCandy team to helping us out quickly. App works seamlessly with our store. Looking forward to generating sales with our new referral program.

Onex Shoes
United States
Almost 2 years using the app
ReferralCandy replied June 1, 2021

Thanks for your kind review! I'll be sure to let Dwight know! -Bryan B.

Edited December 19, 2019

Just signed up with referral Candy. Tomas and Derek were very helpful on explaining the app and helping me setting it up. I am looking forward to use this app and am excited about it. So far, so good on customer service side.

Ferrowatches
Canada
Almost 2 years using the app
September 4, 2018

Tippy was incredible! I've honestly never gotten better customer service. Someone give that man a raise! Cannot wait to get started with my program!

Leccou1
United States
Almost 2 years using the app
March 17, 2021

Everything ok, Product and customer team is fine......................................................

Misswood
Spain
Almost 2 years using the app