Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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Dwight just gave outstanding support in getting us launched with this app. Now looking forward to get our sales boosted.
Their customer service is wonderful! Katherine and Jelson helped us with a problem we couldn't solve by ourselves. They made the process super simple and quick! Definitely a great experience.
We appreciate the review and we're happy to guide through any confusion! Hit us up if you have questions! - Karen and Jelson
Jon answered my questions quickly and was really helpful. Great customer service. Thank you very much :)
Thank you also for this amazing feedback. Glad to have helped you out.
- Jon
Jon sorted me out with my many questions about how our referrals get paid, and helped me to understand the process to help serve our customers more efficiently. Top work!
Just getting started but really happy with their support!
A very good app and great customer service and help from Dwight to help us build our sales. Thanks Dwight!
Referral Candy really helps our business gain new customers. I had a small issue with a customer's referral code, and Lorraine on RC's support team got to the bottom of the issue quickly!
Great app! Very helpful support staff in getting us up and running.
We did have a few communications hurdles at first, some of which were our fault but I have to say the willingness of the team to get the problems resolved were really first class.
We've just launched a test of 2000 invites to our campaign and we're really looking forward to seeing how this pans out.
Adam // co-founder ekoWorx
Very fast customer support responses. Cris was a breeze to work with and was very thorough on answering my questions. Great app and support!
Thanks so much! Glad I could help. — Cris
Thank you very much to Katherine ! She was awesome to talk to. She helped me fix an issue in no time.
Yayyyy!! I also had a great time assisting you with your concern. Thanks for this review. :)
- Katherine