Overall rating
4.9
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.

February 8, 2022

The support from JC was awesome, he really went the extra mile in helping me get set up and how to use the apps various features.

SPACETALK AU
Australia
Almost 2 years using the app
ReferralCandy replied February 9, 2022

Thanks for the review! Reach out any time - JC

June 25, 2020

Dwight just gave outstanding support in getting us launched with this app. Now looking forward to get our sales boosted.

Wolf Project
Switzerland
Almost 2 years using the app
June 27, 2022

Jon answered my questions quickly and was really helpful. Great customer service. Thank you very much :)

StaySharp UAT
United Kingdom
Almost 2 years using the app
ReferralCandy replied June 29, 2022

Thank you also for this amazing feedback. Glad to have helped you out.
- Jon

November 27, 2019

Jon sorted me out with my many questions about how our referrals get paid, and helped me to understand the process to help serve our customers more efficiently. Top work!

PLAYR
Ireland
Almost 2 years using the app
July 18, 2018

Just getting started but really happy with their support!

Story Skin Care
United States
Almost 2 years using the app
July 16, 2019

Referral Candy really helps our business gain new customers. I had a small issue with a customer's referral code, and Lorraine on RC's support team got to the bottom of the issue quickly!

Fur
United States
Almost 2 years using the app
July 15, 2020

A very good app and great customer service and help from Dwight to help us build our sales. Thanks Dwight!

ENERTOR®
United Kingdom
Almost 2 years using the app
September 4, 2018

Very helpful support! We were able to walk through the issues and resolutions easily. Thanks!

Bastide Us
United States
Almost 2 years using the app
January 30, 2017

Great app! Very helpful support staff in getting us up and running.

We did have a few communications hurdles at first, some of which were our fault but I have to say the willingness of the team to get the problems resolved were really first class.

We've just launched a test of 2000 invites to our campaign and we're really looking forward to seeing how this pans out.

Adam // co-founder ekoWorx

Ekoworxstore
Australia
Almost 2 years using the app
February 7, 2022

Very fast customer support responses. Cris was a breeze to work with and was very thorough on answering my questions. Great app and support!

Provengo
United States
Almost 2 years using the app
ReferralCandy replied February 8, 2022

Thanks so much! Glad I could help. — Cris