Reviews (2,173)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.
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We use this ReferalCandy to manage our referal system, and we're quite pleased with the way it's set up. Especially considering it provides integrations with other services that we use, as well as an API that we do interact with. Not only that, but they also provide a good customer support, where they respond quickly, and they inform us about any new breaking changes that happen on their end or Shopify's end, like recently where we got a helpful heads up from Cris about a recent change in the platform, where he made sure we stay cerrectly setup.
Thank you so much for the review. Your kind words inspire us to do great everyday! I appreciate you! - Cris
Still on trial period, but the customer service is great. Benz and Derek got on a call with me and explained how to make optimize the app for our store & customize it so its perfectly fitting with our theme!
Thanks Benz for his help and his work. Customer service are very effective and supportive and understand well the business sin general
Thank you Jon, great service and very quick to help us out! It is a big + that referral candy has that quick and great service
Thanks for your kind review! I'll be sure to let Jon know! -Bryan B.
Customer support is terrific! Easy to use service, easy integration, and a real value adding app. Recommended!
Great app and great customer service! I had 2 issues on separate occasions that were both quickly resolved by Tippy. He was awesome to work with and I definitely recommend the app.
Great support from our Account manager.
Always ready to help and answer our questions in time. Thanks, Jelson! Team Ripple+.
Thank you so much! I really appreciate your feedback. :)
-Jelson
A very useful app. Very versatile and with numerous features for boosting return. Also, their customer service is excellent. Jon was very helpful and professional and sorted my query quickly and effectively.
We are so glad that you liked our services. Looking forward to an awesome performance of your referral program. :)
- Jon
Great app. Had an issue last week and it was quickly resolved with the help of Katherine.
Will continue using, thank you for the assistance.
I'm glad I was of help! Hit us up whenever you need assistance. - Katherine
I needed help setting up my referral program and reached out to suppot. I spoke with Benz Jalali who took her time to review my setup and helped me workout the changes I needed to make to reach my goal. Great support!