Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer support, specifically highlighting team members like Katherine, Irene, and Jessa for their responsiveness and professionalism. It is easy to use and requires minimal maintenance after setup, with a robust onboarding process and quick issue resolution. The app offers extensive customization options, allowing merchants to edit HTML and CSS to tailor the aesthetics of their referral programs. It integrates seamlessly with platforms like Shopify and WooCommerce, making it versatile for merchants using multiple online tools. Merchants value its role in transforming customers into brand advocates and boosting sales through referrals, with a responsive design that functions well across various devices. This app supports the creation and management of effective referral programs, enhancing customer engagement and loyalty.

January 10, 2016

I was blown away by the service from Ferry Gabriel! He spent over two hours on the phone with me and we got the app up and running and added over 8000 names from our mailchimp list. We haven't seen any referral orders yet, but we've seen a ton of referrals from Referral Candy so just crossing our fingers that the orders start coming in. Please hold on to Ferry - he is a gem!

Clouds Stars
United States
Over 1 year using the app
June 24, 2021

The integration is easy, but we did have another 3rd party app that needed further settings. However, it was super easy with the amazing support from Derek to make the integration seamless. Thanks so much!

Sutro, Inc
United States
Over 1 year using the app
ReferralCandy replied June 29, 2021

Thank you for your kind words. Derek will surely be delighted to hear it! - Bryan B.

June 29, 2022

Great app, it's so useful to have this all automated. Fab support when required so thank you to Jelson for that :o)

Cool Boxes UK
United Kingdom
Over 1 year using the app
ReferralCandy replied June 29, 2022

We are looking forward to seeing great results from your campaign. We're here to help you anytime. :)
- Jelson

March 20, 2023

Great app and amazing support from JC and Jelson to help me get the most out of it and answer all my questions.

Bionic Book Subscription
Australia
Over 1 year using the app
ReferralCandy replied March 22, 2023

It was our pleasure to have assisted you with your concerns. Thank you for this review. :)
- JC and Jelson

January 19, 2019

Great app, great support. Derek has been extremely helpful! Very responsive to all of our concerns and questions.

12|12
United States
Over 1 year using the app
August 14, 2016

Thanks Jan D. helpful tips and reminds.

Nonda Official Store
United States
Over 1 year using the app
March 21, 2022

This app is very helpful for us when it comes to running our referral program. Also, the customer service is very helpful and supportive! A BIG thank you to Lorraine from ReferralCandy for her great customer service!

My Bible Culture
Canada
Over 1 year using the app
ReferralCandy replied March 21, 2022

We're happy to serve you! Reach out if you need any help - Lorraine

June 18, 2020

Derek from CS was super helpful. He walked me through the app for my store & explained some of the features the app has to offer.

REBHORN DESIGN
United States
Over 1 year using the app
August 31, 2022

JC is extremely helpful at trying to sort quite a complex account linking issue. Fingers crossed it gets solved soon but he's very responsive!

Feel EU
United Kingdom
Over 1 year using the app
ReferralCandy replied August 31, 2022

Thank you for your review and trust! - JC

December 6, 2020

A friend referred me to use this app and I'm delighted at how easy it was to onboard and get things going after installing the app! I'm surprised that I really didn't have to do much to get the referral program started for my business. After replacing the images and messages with my preferred ones, I had a referral program up and running in less than 10 mins! :) I had some questions thereafter and I'm glad to be served by very responsive and patient support staff like Karen and Jon.

Hot Pot Belly
Singapore
Over 1 year using the app