Referral Candy & Affiliate , 2,132 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ease of use, seamless integration with platforms, and its ability to enhance referral programs and sales. They value the automation features, customization options, and multi-campaign handling. The customer support team is praised for their responsiveness and proactive approach, with the live chat feature noted for quick and effective problem-solving. Some merchants report significant revenue increases due to the app, and the multi-language support is also appreciated.
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I was blown away by the service from Ferry Gabriel! He spent over two hours on the phone with me and we got the app up and running and added over 8000 names from our mailchimp list. We haven't seen any referral orders yet, but we've seen a ton of referrals from Referral Candy so just crossing our fingers that the orders start coming in. Please hold on to Ferry - he is a gem!
The integration is easy, but we did have another 3rd party app that needed further settings. However, it was super easy with the amazing support from Derek to make the integration seamless. Thanks so much!
Thank you for your kind words. Derek will surely be delighted to hear it! - Bryan B.
Great app, it's so useful to have this all automated. Fab support when required so thank you to Jelson for that :o)
We are looking forward to seeing great results from your campaign. We're here to help you anytime. :)
- Jelson
Great app, great support. Derek has been extremely helpful! Very responsive to all of our concerns and questions.
Thanks Jan D. helpful tips and reminds.
This app is very helpful for us when it comes to running our referral program. Also, the customer service is very helpful and supportive! A BIG thank you to Lorraine from ReferralCandy for her great customer service!
We're happy to serve you! Reach out if you need any help - Lorraine
Derek from CS was super helpful. He walked me through the app for my store & explained some of the features the app has to offer.
JC is extremely helpful at trying to sort quite a complex account linking issue. Fingers crossed it gets solved soon but he's very responsive!
Thank you for your review and trust! - JC
A friend referred me to use this app and I'm delighted at how easy it was to onboard and get things going after installing the app! I'm surprised that I really didn't have to do much to get the referral program started for my business. After replacing the images and messages with my preferred ones, I had a referral program up and running in less than 10 mins! :) I had some questions thereafter and I'm glad to be served by very responsive and patient support staff like Karen and Jon.
I cannot say anything about the performance yet but the setup was very easy. One thing that I'd like to change is to ease the switch between languages. This was a bit of a hassle since I needed to translate a lot of phrases from English to German manually. Other than that everything was great. The customer support I received from Benz, Jelson and Cris was outstanding. Thank you guys!
Thanks so much for the feedback! If you have any concerns, just let us know. - Derek