Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

February 26, 2019

I just set it up and had a load of questions. Derek was patient over the chat and guided me through everything. Excellent customer support.

Extra Base Sports
United States
Over 1 year using the app
November 3, 2016

Fantastic customer service from Bryan and the support team at Referral Candy. Great Shopify App that allows our customers to be rewarded for referring friends.

David
See.Sense

Seesense Cc
United Kingdom
Over 1 year using the app
March 19, 2021

Referral Candy still the best referral program app out there. Definitely there's room for improvement and their support is aware of it as they keep improving the app and service. Very responsive support and Jon has always been super helpful

Stonz
Canada
Over 1 year using the app
June 27, 2022

Great app and phenomenal costumer service. Thank you Cris for all the help throughout the past few months!

Be Nosy
United Kingdom
Over 1 year using the app
ReferralCandy replied June 27, 2022

Thank you for this review. Looking forward to hear from you in the future when you're ready to re-launch a referral campaign.
- Cris

February 24, 2022

Really Awesome Experience i had, for any kind of issues will be resolved immediately as i had one widgets issue they resolved within 24 hrs, it is really amazing i just loved it

JuJu (Freedom Products)
Australia
Over 1 year using the app
ReferralCandy replied February 24, 2022

It's so nice to hear that you had an amazing experience dealing with us regarding your concern. Please feel free to get back to us anytime you need assistance. - Hannah

Edited August 30, 2018

Just starting and all good so far ! Easy set-up and Karen and Tippy have been really helpful and replied immediatly ! Thanks for the support

Smitzy 2
Spain
Over 1 year using the app
June 20, 2018

Karen (CSR) is awesome and helpful. ReferralCandy seems cool.

Heydad
United States
Over 1 year using the app
May 1, 2018

Very helpful service team. The person who called me directly to resolve some of my issues was very knowledgeable and was able to guide me through everything. Very good teachers to help us better serve our customers going forward using this app.

Etbfit
United States
Over 1 year using the app
January 10, 2016

I was blown away by the service from Ferry Gabriel! He spent over two hours on the phone with me and we got the app up and running and added over 8000 names from our mailchimp list. We haven't seen any referral orders yet, but we've seen a ton of referrals from Referral Candy so just crossing our fingers that the orders start coming in. Please hold on to Ferry - he is a gem!

Clouds Stars
United States
Over 1 year using the app
June 24, 2021

The integration is easy, but we did have another 3rd party app that needed further settings. However, it was super easy with the amazing support from Derek to make the integration seamless. Thanks so much!

Sutro, Inc
United States
Over 1 year using the app
ReferralCandy replied June 29, 2021

Thank you for your kind words. Derek will surely be delighted to hear it! - Bryan B.