Reviews (2,173)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

February 7, 2020

Works great :) Have used this at my other company before Antonia Saint NY and liked for both. And Karen, the customer service rep was really helpful.

Antonia Saint NY
United States
9 months using the app
July 5, 2018

Great app, great customer support!

Aislings Sweets Treats
United States
9 months using the app
November 18, 2019

Just finished speaking to Referral Candy's Tippy and he was amazing! Super friendly and helpful.. Very happy with Referral Candy's customer service!

Ephemeris
United States
9 months using the app
April 2, 2020

Great referral app with even better service! Tippy was able to help me navigate setting up an affiliate account, and getting onboarded with all of the basics (email / link copy, image assets, etc.). We needed some account-specific customization and he was always willing to jump on a quick call / screen share to provide support. Much appreciated!

P.S. Good Times
United States
9 months using the app
Edited April 26, 2019

App works well and most importantly the customer service is quick and helpful. At the end of the day if you yourself run your shop with customer service as it's core strength, you need your supplies (or pick your suppliers) that do likewise.

Kudos to Thomas!

Number 9 Fashion
Australia
9 months using the app
September 1, 2015

Does everything it says it offers. You can track referrals easily and it's all straight forward. There's no integration process unless you use a third party app like ReCharge. I had an issue integrating it but with some quick help I was able to set it up easily. Their customer service is great as well, they do anything they can to answer my question and if they don't have a specific answer they'll guide me to through it.

Great app, great service!

Sincerely Tea
United States
9 months using the app
July 30, 2019

Tippy was a huge help this morning!

We started in the chat window and he extended the invite to do a google hangout to make sure I was clicking all the right buttons throughout the tutorial - I found this very helpful. He did a scan of our campaign to make sure everything was polished.

Thank you Tippy!

Bruush
Canada
9 months using the app
January 12, 2023

5* so far. The customer support team are very quick to respond and are very helpful. I am going through the activation session now, fingers crossed everything goes smoothy.

Goodrays
United Kingdom
9 months using the app
ReferralCandy replied January 18, 2023

Thank you for the review! Let us know if you need assistance!

Edited March 28, 2018

This app is great and has helped us generate tons of sales.

The customer service is excellent is well. I worked with one of their agents named Tippy who was extremely helpful and responsive.

York Athletics
United States
9 months using the app
Edited June 27, 2019

I'm using ReferralCandy to help us with a Refer a Friend program. We're a new start-up company and have tried other apps, but didn't receive much support. Each time I reach out, the support at ReferralCandy has been great. Karen helped today and was very responsive and helpful. Thanks for all your support! Ann H.

Cambio Roasters
United States
9 months using the app