Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

March 13, 2019

Easy to use and customer service are quick and helpful. I needed help integrating a popup and it was done within a day!

ASÚVI
Australia
Almost 3 years using the app
August 7, 2018

it is a great app, one of the few things that can help grow your business with very little input on an ongoing basis

Run In Rabbit
United States
Almost 3 years using the app
June 19, 2019

Derek helped me navigate the app by doing a Loom video. That made a big difference. Thanks. I wish there was a tutorial for the referring customers on what to expect and how to expect it. It seems we need to provide more language in the email, but as it is still a bit vague what the referring customer experience will be it is hard for me to create the documentation to support the referring customer's experience.

KEGELBELL
United States
Almost 3 years using the app
September 8, 2022

Cris was helpful in sorting out an extension to our trial as we had not had a chance to use the app yet.

Eleven Loves
United Kingdom
About 1 month using the app
ReferralCandy replied September 9, 2022

Pleasure was mine! So glad that we were able to sort out all your concerns. :)
- Cris

July 17, 2020

Just the best referral program app out there. Tried a few and I can say that his one is definitely worth its money!

okäse
Germany
Almost 3 years using the app
August 25, 2021

I was a little confused about how to get things up and running with my website but thanks to Mardie she walked me through it!

VIP SECTION CO
United States
About 1 month using the app
ReferralCandy replied August 25, 2021

Thank you for five stars! If you need help on some sections of the app, just let us know! - Mardie

August 3, 2020

Adam helped me out with restricting codes for certain categories in our listing. He was fantastic and made the process very easy to understand and complete. Thanks Adam! A+++

Tactical Edge Hobbies
Australia
Almost 3 years using the app
August 7, 2020

The best think I liked about this app is Customer Service, @Derek, is an awesome guy, He helped me a lot, Thank You so much!

And about the app, It's awesome, It should be your next Top Shopify Apps

GOLDEN STORIES ACCESSORY BOX
United States
Almost 3 years using the app
August 18, 2020

We had some initial complications with the integration of recharge regarding the automatic discount code being applied to subscriptions. However, this was resolved with the help of Derek our Customer Success Manager when he went above and beyond to get any problems we faced resolved and make sure everything ran smoothly thereafter. Since then we have had over £4000 worth of referral sales using Referral Candy. There's no surprise that this brilliant app has a great team behind it I would highly recommend using this app.

FFS Beauty
United Kingdom
Almost 3 years using the app
August 1, 2023

Just got off chat with customer rep - Cris. She was so quick to resolve my problem obviously knows her stuff. She even went beyond and above to ensure i was more than please with the app. I rarely write reviews but she sure deserves an acknowledgment of her good work. Moreso the app is so easy to use and only app that could give me the customization i needed for a referral program.....i love the app and customer support was top notch.

Jollof Nation (Trademark of Flawless Foods Inc.)
Canada
About 1 month using the app
ReferralCandy replied August 9, 2023

Assisting our merchants is our top priority, and we also thank you for writing a wonderful feedback about our services. :)
- Cris