Referral Candy & Affiliate

Referral Candy & Affiliate

Reviews (2,175)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective referral program management, noting its user-friendly interface and robust features like customizable HTML and CSS. They appreciate its seamless integration with platforms like Shopify and Klaviyo and commend the exceptional customer support for its responsiveness and helpfulness.

June 21, 2022

We are setting up Referral Candy to help get more customers through friend referrals. The set-up has been simple and quick. We needed some additional help to understand how to edit copy. Katherine answered all of my questions promptly and with screenshots, etc. to make the process easier, especially for someone who is a visual learner. I would recommend this app.

Shoo For Good
United States
11 months using the app
ReferralCandy replied June 27, 2022

Pleasure is mine. So nice chatting with you and thank you for this review.
- Katherine

Edited February 6, 2020

I have not been able to officially use this app yet (that is the reason for the three stars). I have only set it up from the back end. I have not seen it in action. I am still waiting to roll out my business model. Benz has been very helpful leading up to this opening. We are very lucky to have her as a resource/rep.

**UPDATE** Im a few days from reopening my store. Benz had been great helping me set up my referral program. Very happy with all of the help that she gave me.

ADK Purveyors LLC
United States
11 months using the app
ReferralCandy replied May 13, 2021

Thanks for your kind review. Glad Benz could help. Please let us know how we can serve you better to get up to five stars when you try us again!

August 15, 2022

Great application, great team to support us with all the features. A must try for all the users of shopify!

CaseItOnline
Pakistan
11 months using the app
ReferralCandy replied August 16, 2022

Yaaayy! Thank you for this awesome review. looking forward to seeing great results on your campaign :)
- Cris

Edited July 16, 2018

Another 5-star vote fro RC and their customer support. Tippy was on it immediately and explained the issue we were having.

July 16 - EDIT - Just had another stellar experience with Jon from RC. Keeping the 5 stars :)

Lightdrop
United States
11 months using the app
April 30, 2020

I feel like my question was pretty simple—mostly seeking confirmation— and Jon was super kind and patient with me. I appreciated the time and care he took even for a simple matter. He understood and checked to make sure he understood what I was saying, and he helped me quickly and kindly. Pleasant first experience with the support team! Keep it up. Wishing you all the best during this time.

Bolt Coffee
United States
11 months using the app
Edited July 18, 2023

Easy to set up, support was great - Kathrine was really effective at getting us help with the last steps of our testing and deployment.

No referrals - didn't work for us, and totally overran our discounts tab.

The Hyperspace Lighting Company
United States
10 months using the app
ReferralCandy replied June 9, 2023

Thanks for writing all these amazing and honest feedback. We super appreciate it! :)
- Katherine

August 9, 2018

We've always been a big fan of the referralcandy platform and when we moved to Shopify we wanted to make sure it came with us. We had a few issues getting set back up and running on Shopify but Tippy was amazing, he was on skype at all times of the day and night working through the issues with is and had us up and running again in no time. tldr: great platform with support that is second to none - highly, highy recommend

Pure Pet Food
United Kingdom
10 months using the app
September 16, 2021

Dwight was very helpful. She suggested ways to improve performance for our current setup! Thank you.

Recess
United States
10 months using the app
ReferralCandy replied September 16, 2021

Thank you for your kind words. Dwight will be delighted to hear it! - Tom

August 22, 2022

Great app, very intuitive UI. Amazing customer support from Cris who helped me with integration issues. Quick response and helpful suggestions. 5 stars all around

Ballet
United States
10 months using the app
ReferralCandy replied August 23, 2022

Aww! Thank you so much for the review. You're a delight to speak with too! I appreciate you! _ Cris

April 11, 2022

Great customer support from Lorraine - can be a bit fitched in places but just reach out for support!

This is Unfolded
United Kingdom
10 months using the app
ReferralCandy replied June 1, 2022

I'm happy I was able to assist! Thank you for your appreciation! - Lorraine