Reviews (182)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to record and replay customer sessions, offering insights into user behavior that aid in enhancing the user experience. The app is noted for its ease of installation and seamless operation. Additionally, the responsive and helpful customer support is frequently commended.
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Me gusto mucho el poder ver a mis clientes por que puedo optimizar mi sitio web para adaptarlo a las necesidades de mis clientes.
Muchas gracias! 👍
This app should give a much better idea of what customer behavior is in my store, and identify potential problem areas as well as learning how people interact with my site. I'm excited to learn more with the help of Replay Bear!
Thanks for your support and kind words 🤝 we appreciate it.
REALLY awesome app! I can't wait to get our first abandoned cart to try it out! Whoever thought to record people's journey throughout a website is an absolute GENIUS!
It's good if it's not stuck. Noticed when visitors visit my site & look at multiple items I can't see the complete replay. The replay just stops after the first item view. I have reached out about my issue twice with no response. will have to look into another play back app.
Hi there,
We will not record checkout pages due to security and privacy reasons.
So some sessions will be cut off at that point.
In addition, some parts of the "video" might be missing, as it's not actually a video. The app simulates your store HTML and visitors mouse movements. It's more of a front end simulation of your store, rather than a video.
You can read about the technology here: https://en.wikipedia.org/wiki/Session_replay
(If we would record a video - that would make your store unusable as it would take the entire bandwidth).
As such, some HTML elements might result in error in the simulation. We are constantly working on improving the HTML simulation on our end to reduce such cases. But we can't technically guarantee 100% coverage.
We have responded to your initial messages 9 days ago, please check your email inbox for more information.
Absolutely stunning app to find out what actually your customer do on your website. I really like to install this app in my all stores.
Thank you so much for supporting our app and efforts 🤝 We really appreciate it!
I really like this app. I helps me see how my customers move throughout my store. It is a great free app and I am glad I found it to use in my shop. Thank you Conversion Bear :)
Not too fancy but records a lot of sessions for a free app. Easy to use, you can filter recordings based on sessions you're interested in. Great, overall.
Really good. Helped me to track the behavior of my customers and to see , where I could improve my website..
Thank you so much for your 5 star review! We really appreciate hearing that our app helped you to track the behavior of your customers and see where you could improve your Shopify store. Thanks again!
Works perfectly fine, and hope using Replay Bear would improve my store's performance. Accurate Tracking.
works just great. Also tried other apps, but they did not worked and this app just works without any issues.
Thanks for the awesome review ✌️ highly appreciated!
Jonathan / Popcorn Replay