Reviews (2,731)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

Edited April 30, 2021

I like that I can see what items my customers are searching for. Helpful in deciding what to sell..

Legacy Kings and Queens
United States
About 2 months using the app
June 30, 2019

this app is super sweet, but it seems that it hasnt appeared in the app dashboard for my homepage. I need to sort that out before I give an honest review.

MojoSoMint
United States
Over 3 years using the app
November 11, 2019

Don´t like that when they upadte, its closed, but it is easy and cool, could be better if could storage by day or by month

MESEL Medical Serivce Life
Mexico
Over 2 years using the app
November 12, 2019

I really liked the app. It records customers session on your store which is very helpful in deciding what product appeals to the customer.

It sometimes does not record some frame. Overall it is great.

That Online Company
Brazil
Over 2 years using the app
Edited August 22, 2020

This app is pretty great and is a game changer. Being able to see what your customer does while viewing your site makes a world of a difference. Highly recommend this app!

Coastal Clothes Company
United States
About 2 months using the app
October 15, 2019

IT IS PERFECT! THIS WAS EXACTLY WHAT I WAS LOOKING FOR AND IT IS FREE SO VERY GOOD TO SEE WHAT IS GOING ON WITH YOUR CUSTOMERS.

Valueland.co
United Kingdom
About 2 months using the app
June 14, 2020

excellent service. Really excellent service. reviewing customer actions helps you improve them where you need them. good experience with Replay Live Session Recordings

kinsaver2
Hong Kong SAR
About 2 months using the app
Edited October 2, 2019

I love this app. It was really great and helped me to learn more about why my sales were not converting

Modesticosmetics
United States
About 2 months using the app
September 24, 2022

Great app! Just installed it. Excited to see it in action. Setup was very easy! I will update more as and when I get more experienced with the app!

Mob Journal
Canada
About 2 months using the app
July 18, 2021

We would truly appreciate if you could take 10 seconds to give us a review. At Cartkit, we work really hard to bring the best apps! This will help us improve your experience and the product. Plus: the team really appreciates and is motivated by the love ❤️.

PycaStore
South Africa
About 2 months using the app
CartKit replied July 18, 2021

Oh, hi! We appreciate every message we receive!

Reach out on live char or send us an email at replay@cartkit.com if you need assistance :)