Reviews (2,735)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.
Refine
-
By rating
just installed and i found that this app is very helpfull excelent app i saw ever
thanks you so much
and loved that this app is free in future i definatly purchuse paid version.
This app I found on shopify app store was really good to let me know better of my customers visiting my store. Awesome app. I will definitely recommend to you guys out there.
So far so good, I like it! Very easy to get started and gives me the information that we were looking for.
GREAT RECORDING TOOL! HELPS TO SEE EXACTLY WHAT CUSTOMERS ARE DOING ON MY SITE AND WHY THEY ARE/ARENT BUYING PRODUCTS!
simple & nice. great for starters that dont want to pay a lot and still get basic insights like live tracking
I really like this app. It helps me see what my customers are looking for and what they want. I will be using it on my other Shopify stores that I have
High quality app to see exactly what my customers may have mossed and to try to get them to return and make them buyers.
It records the sessions but all the information is wrong. I know for a face a customer was local in MS and it has Illinois. It also always says new customer even if the customer is repeat. Recording info is useless if i cannot correctly identify locations of where my customers are coming from. It kept saying Quebec and other places that I do not sell to. I was about to try to start selling there but now i cannot trust the accuracy of this app. I'm going to delete and choose another app. I wished it worked.
Hi! Thank you for taking the time to leave a message - we reached out via email to understand your experience with Better Replay.
Love this app! Has helped me add improvements to my website and I have already seen an increase in sales. Thanks so much.
I'm new to this app just check this out and i will see what happen. I like the idea of seeing what customer do on your website.