Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

May 8, 2019

Love the app. Great way to know where to improve your site.

One addition I would suggest is it would be fun to know the outcome of the session (conversion, cart, homepage, collection page, etc.) To know which sessions are worth looking at.

House of Skates
Canada
About 1 hour using the app
September 12, 2019

This app only recorded 1 out of 10 sample sessions. The session it did record was spot on. Hoped for more accuracy.

Fla Coastal
United States
About 2 hours using the app
Edited May 2, 2020

J'ai télécharger l'app il y a quelques heurs j'attends de voir pour juger mais jusqu'ici ça se passe plutôt bien

VERSATIMS
France
32 minutes using the app
August 17, 2019

great but I wish it could capture more. It helped with some things s I'll give it that. Otherwise I only saw my session.

SHOPEXL
United States
29 minutes using the app
September 2, 2020

Amazing. Really love this app. help a lot to understand customers behaviors. A+++ for the best live customer view app.

bookmartme
Bahrain
2 minutes using the app
June 13, 2020

Awesome concept. Needs work developing a more browser friendly playback solution. Keep up the good work.

The Nicholson Gallery
United States
21 minutes using the app
July 13, 2019

Incredible it's an app easy to install and configure in two movements we're already visualizing our customers for what's wrong with our shop. Moreover, the app is free which is great knowing what it can do and how it can improve your sales.

KazerCase
France
19 minutes using the app
November 10, 2020

so far it has worked good and giving where i have to focus on my website and see how many individuals sign into the site to order.

Dulces_Ayala
United States
12 minutes using the app
Edited March 18, 2021

Giving this another shot. Will update my review again. So far, the pricing structure seems a bit confusing (at least on the shopify side, it shows daily charges authorized up to $999). The app and features look promising so far. Will update further in a bit.

Noble Buffalo
United States
19 minutes using the app
CartKit replied March 18, 2021

Hi there! We have a free plan available! We'd be happy to clarify this for you.
We'll reach out via email :)

January 2, 2020

amazing app ..................................................................................................

ethiya store
India
10 minutes using the app