Reviews (1,699)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its ability to create customized reports that improve operational efficiency and data analysis across various business needs, including inventory and customer behavior. It features a user-friendly interface, on-the-fly report generation, scheduled exports, and integration with systems like Big Query. Merchants particularly praise its robust performance and exceptional customer support, noting the team's responsiveness and expertise in customizing reports and resolving issues quickly.
Refine
-
By rating
I recently had the pleasure of dealing with Tony from Report Pundit, and I have to say his customer service is outstanding. His expertise in report customization allowed him to quickly identified a solution to my problem, and he customized my report within minutes. This customized report will certainly decrease the time I spend reconciling Shopify payments with QuickBooks.
The exceptional service provided by Tony made a great impression on me. I have reached out to customer service several times over the years and I have always received great service and, most importantly, solutions that improve my productivity.
I highly recommend Report Pundit.
This app helped me track all my items on the site and if they are stocked out- very helpful! Able to make custom reports really easily
5 Star support when I needed to run a report using a custom field. They helped find a solution and got my new report up and running in minutes. Good work!
Very capable reporting app. Multi-shop data has been great for us. Automated reports too with thousands of records. We are planning to use the Shopify metafield data TBD. In several months across many stores, I think I've only had 1 time out of 10-15 chat conversations that a human was not immediately available to help me and that was a weekend. Most of the time they respond within seconds and build and fix the reports for me quickly above and beyond my expectations for support. Occasional problems have occurred but they have been quick to temporarily fix and enhance the app. Occasional slowness occurs with the larger multi-store reports across many weeks and months but that is true to some extent in all systems and I think some Shopify throttling may be occurring. Overall happy with our choice, because bottom line is that anything I haven't liked and anything I've had a problem with has had a reasonably quick resolution. For your reference, we are likely in the top 1-2 percent of Shopify customers in terms of orders and data including Plus and Advanced stores.
This is so easy and user friendly! Their support team is so nice and quick to respond! I highly recommend this app!
Fast and good support! If you got a question or found a bug, it takes less than 5min an you get a feedback!
waaaay better reports than shopify! and we can create robust custom reports as well. Fantastic! Thanks so much!
While working on a report, I was unable to get the data I needed. I messaged with James in customer support while on the ReportPundit page and he was most helpful in getting me exactly what I needed.
James crafted a version of it, messaged me the link so I could check it out to see if any additional information was needed. What he put together was just what I was looking for. Excellent customer service in a very timely manner!
easy to use and customer support is fast and helpful when needed. Covers everything we need and then some and allows for easier accounting records and service
I love the service. Customize report support is amazing. I love it. I will definitely recommend it. Thank you for great service