Reviews (215)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, including automation and customization of reports that provide detailed insights into sales, customer behavior, and inventory. It offers a variety of customizable reports, alerts, scheduled reports, and multi-store integration, meeting diverse business needs. Merchants appreciate the reliable performance and responsive support team, which offers personalized assistance and custom report solutions. This app is recognized as an essential, user-friendly tool for advanced reporting in Shopify, effectively filling gaps left by Shopify's native features and receiving high satisfaction ratings for both its capabilities and customer service.

September 15, 2021

So far so good. Its a great app with nice, easy and informative reporting dashboard. The only issue so far is that my inventory seems to be too big and some of the reports struggle to load. I have contacted support about it though and they were amazing and are on it! So super star given to customer support too!

Readers Warehouse
South Africa
About 2 months using the app
Cloudlab replied September 16, 2021

Thanks for the review! I just wanted to let you know we've since resolved the problem you identified yesterday, so you should no longer experience any issues with the load times for those very large reports.

We really appreciate you bringing this to our attention, and feel free to reach out to us at any time with further feedback.

August 26, 2021

We are using the app to run some reports for packages that have not been delivered yet and are possibly "lost/stuck in transit". The reports from this app are super helpful and the customer support is AMAZING! They built me a custom report for everything I was looking for and the representative who helped me was wonderful!

Yeah Baby Goods
United States
1 day using the app
Cloudlab replied August 26, 2021

Thanks so much for giving us the chance! We are glad you're getting value from the app and look forward to helping again.

December 6, 2022

What an app! Best support ever too, Spoke to George Baily-Kirby who was so helpful and fast! Built the report I needed, which was a new one they just added in. Dont look anywhere else, this is hands down the best reporting app you can find :)

AbsoluteSkin
Australia
About 21 hours using the app
Cloudlab replied December 6, 2022

Thank you for the great review, happy we could get you the reports you're looking for :)

May 11, 2023

Easy to use, and easy to get help - had a really quick response when looking for a specific report! Quick and simple integration with Shopify as well!

Esquimalt Vermouth & Apéritifs
Canada
About 20 hours using the app
Cloudlab replied May 17, 2023

Excellent, glad to hear we could help you out! Thank you for the kind review :)

September 13, 2021

Great cloud base software and fast service by sam and solved our problem...................................

BeatsWorld
Australia
About 19 hours using the app
Cloudlab replied September 14, 2021

Thanks so much for the review! We are glad we could solve your issue - always happy to help our customers.

March 1, 2023

I am just getting to know Report Toaster and so far it's a game changer! It seems to have the capability to do all of the things that Shopify SHOULD do. George was a great help and I look forward to discovering more about Report Toaster

Ludwig Fine Wine
United States
About 17 hours using the app
Cloudlab replied March 2, 2023

Appreciate the review, happy we could get you sorted :D

November 10, 2021

Im using this app the get all the analytics and i am impressed with the support and attention this app has, george helped me a lot with all the questions i had :)

Maiia Activewear
Mexico
About 14 hours using the app
Cloudlab replied November 10, 2021

Thank you, we're glad we could help you out! :)

February 16, 2022

This app is EXACTLY what I was looking for. I would need to upgrade my shopify account in order to get all the options it provides. And George was extremely helpful (and very quick too) when I needed help creating a customized report.

LT Squared
United States
About 6 hours using the app
Cloudlab replied February 16, 2022

Hey, I'm glad to hear that we could be of assistance, (and especially that we could save you money from no longer needing to upgrade your Shopify account to be able to access quality reports!)

Thanks so much! :)

December 16, 2022

We just downloaded this app today and have had the best experience in the last few hours. Some how 2500+ of our orders got marked as fulfilled, and we have been sorting through these manually all week trying to get this issue resolved so we can ship our customers items! George helped me get a report in no time and it was exactly what I needed to see! Definitely recommend!!!!

Southern Boy Co.
United States
About 6 hours using the app
Cloudlab replied December 16, 2022

Excellent, so glad we could help you out and get you sorted with the report you were looking for :)

July 12, 2022

I was struggling a bit to understand how the reports work, but once I put up a question, I got an immediate (and super thorough) response! Walked me through the whole process, what it can accomplish (a lot) and helped me extract the data points needed. Thank you!

This Dog's Life
United States
About 5 hours using the app
Cloudlab replied July 12, 2022

Thanks for the lovely review, happy we could help you out and get you the data that you need! :D