Overall rating
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced reporting capabilities, including custom and live reports that Shopify can't generate. It's praised for managing order sheets, sales reports, and providing insights into best selling items versus stock levels. Merchants appreciate the easy integration, user-friendly interface, and competitive pricing. The customer support, particularly a representative named George Bailey-Kirby, is also highly commended.

October 31, 2023

Hi Kevin here from Papanui Cycles,

I was dealing with George Bailey-Kirby to create a custom report for my bank and needed help with a forecast report, this was completed within 10 minutes and George asked all of the right questions so the report was custom to my business,

Thanks, George, and well done excellent customer support.

Papanui cycles

Instore Papanui Cycles
New Zealand
Over 1 year using the app
Cloudlab replied November 24, 2023

Appreciate the great review, and glad you got both the reports and the support you needed - always happy to help out :)

November 22, 2023

I have been using Report Toaster now for 3 months after having tried many other reporting apps none of which come close to this tool. The ability to customize your own reports for all areas of your business is excellent, including Revenue Recognition, a key area for me.

When needed customer service is exceptional. They are not just extremely helpful, but are quick to understand what's required and also point out other considerations you may not have considered.

Thank you Toaster reporter, for your help, expertise, and patience.

Theia Corporation
United States
About 2 months using the app
Cloudlab replied November 24, 2023

Appreciate the great review, and good to hear that those revenue recognition reports are working out for you! Thanks! :)

November 27, 2023

they suddenly, unexpectedly changed the free plan features - most importantly, the ability to print a report for users. this renders this app useless to me as I cannot justify $9 a month to print off a weekly report to help me fulfill orders. Would've appreciated a heads up or a cheaper option since I only need access to 1 report once a week for my small business.

United States
4 months using the app
Cloudlab replied November 29, 2023

Hey there Borahello,

We understand that you are concerned about the changes to the free plan. Originally we had communicated this change to all of our customers back in September (with a reminder sent in October).

However, our only contact for your account had unsubscribed from our emails and so we were unable to reach you.

Please note that this change was only implemented as a response to the growing data costs associated with supporting our thousands of free plan users. Over the last few years we have also introduced many features to our paid plan to help merchants justify the expense - all without increasing the price of our subscription plans.

At Report Toaster, we pride ourselves on our great customer service - so I've just sent you an email and we would be happy to discuss further if you would like to respond.


July 29, 2023

We highly recommend this app! It has been an absolute lifesaver for our Shopify store. With its help, we can confidently manage order sheets (with no removed items included), sales reports, and more. Thanks to this app, we have peace of mind, allowing us to focus on running our business efficiently. It's a must-have for any Shopify store owner!

11 months using the app
Cloudlab replied July 31, 2023

Thanks for the kind review, and we're so glad it's been a big help for your business! :)

September 1, 2023

Have only used for a few days but so far so good. Lots of reports out of box and support has been excellent and quick in helping build out a few custom reports. Highly recommend.

Sleep Doctor
United States
2 days using the app
Cloudlab replied November 24, 2023

Thank you for the kind review - glad we could help you out and get you the reports you needed :)

July 31, 2023

Cannot believe how good it has been to work with someone as knowledgeable and as responsive.

Great service and support

Gold Medal Wine Club
United States
About 1 month using the app
Cloudlab replied August 4, 2023

Excellent, glad you've enjoyed the support and that we could help you out! :)

October 24, 2023

This is an amazing app. I did have to buy the paid subscription but onve I did they set up my reports to pull the custom data that I needed!

ZM Custom Tees
United States
41 minutes using the app
Cloudlab replied November 24, 2023

Thanks for the nice review, and great to hear that we could get you everything you needed :)

October 19, 2023

AMAZING app with fabulous customer service! The options are endless and they are a pleasure to work with. HIGHLY RECOMMEND!!!

United States
About 3 hours using the app
Cloudlab replied November 24, 2023

Appreciate the great review, happy to help out! :)

July 2, 2023

Absolutely Brilliant! Includes data more than shopify could offer. Even the free plan is so useful...Thank you very much.

A Bit Orange
United States
3 months using the app
Cloudlab replied July 7, 2023

Thanks for your kind review, glad we could help you out! :)

August 14, 2023

Highly recommend this app, the supporting team is very helpful and quick reaction, saving me so much time for the reporting

Hong Kong SAR
4 days using the app
Cloudlab replied August 18, 2023

Thanks so much for the review! We are always glad to help.