Reviews (215)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, including automation and customization of reports that provide detailed insights into sales, customer behavior, and inventory. It offers a variety of customizable reports, alerts, scheduled reports, and multi-store integration, meeting diverse business needs. Merchants appreciate the reliable performance and responsive support team, which offers personalized assistance and custom report solutions. This app is recognized as an essential, user-friendly tool for advanced reporting in Shopify, effectively filling gaps left by Shopify's native features and receiving high satisfaction ratings for both its capabilities and customer service.

May 23, 2024

Sophisticated app. Not always totally intuitive, but that's likely because it's pretty nuanced. Responsive support team.

I-Hos Gallery
Canada
4 months using the app
Cloudlab replied May 30, 2024

Appreciate the kind review! If you ever need help with setting something up or learning more about the app, we're always here to assist! :)

July 3, 2024

I hit a brick wall with Shopify's order export CSV, since there's no way to find removed items from edited orders in the CSV file.

Report Toaster is a great app, simple, straightforward, powerful and very well priced. Kick the tires for free if you're on the Shopify Basic plan. You won't be able to export reports but you'll have full access to them. Upgrade for a very reasonable monthly fee.

OEM HiFi
United States
About 2 hours using the app
Cloudlab replied September 16, 2024

Thank you for the kind review, glad to hear we could help you out and that you're enjoying the app :)

February 15, 2024

Shopify has many limitations when it comes to reporting, especially when more apps and add-ons are added. Report Toaster has been a game changer when it comes to all of our reporting needs and has filled in the many gaps that Shopify has with their analytics/reports. Report Toaster has customizable reports with many filters and columns you can add depending on what you need to see, plus they have amazing customer service. If you need a report that they don't automatically show, someone in customer support will have a meeting with you and create a report that meets your needs. They also will meet with you just to simply walk you through how their platform works. They will listen to your needs and show you how they can meet them. 10/10 would recommend!

Peak Ski Company
United States
About 1 year using the app
Cloudlab replied February 20, 2024

Thank you for the kind in-depth review; we're so glad that you've been able to take full advantage of the app and have been able to get great value out of our services and support. :)

February 28, 2024

Report Toaster is a great app and a big improvement over the standard Shopify reports. It provides a ton of flexibility in building reports and I personally love the scheduled email reports feature. I have several reports scheduled to be delivered right when I need them. The support has also been amazing in customizing certain reports. Finally, the price is right too. I would highly recommend Report Toaster for anyone looking to work with more advanced reporting than what Shopify offers.

Paria Outdoor Products
United States
10 months using the app
Cloudlab replied March 7, 2024

Thanks for the great review - happy to help out with your reports and glad to hear that you recommend our app :)

April 5, 2024

Report toaster is a life saver at tax time and throughout the year when checking up on individual product sales, specific demographics, etc.

The support team is SUPER AMAZING when it comes to helping out if you're learning the tools.

F-Life Games
United States
9 months using the app
Cloudlab replied April 10, 2024

Excellent, glad we could help you out and get you all the reports you needed (especially during tax season!). :)

February 2, 2024

I'm a relatively inexperienced user of Shopify and needed a tool to create some proper reports around aspects of my customers... we are a retail-subscription based hybrid that needs to keep track of customers that drop in and out of our program.

The software has allowed me to create highly customized reports, easily, which is exactly what I need to manage the day to day, create sales and tax reports, but also organize the data in a way that really helps with my marketing planning.

The team has been great to respond when I've had some challenges and are quick to resolve things... I cannot recommend this platform (and this team) enough!

Cantoro Wine Club
United States
4 months using the app
Cloudlab replied February 5, 2024

Really glad we could help you out, and we appreciate the kind review :) Thank you!

May 23, 2024

It is a perfect app, even the free plan is good enough and we are planning to upgrade already.

Turku Kārums
Latvia
30 days using the app
Cloudlab replied May 30, 2024

Thank you for the nice review, welcome aboard :)

January 4, 2024

We've been using Report Toaster for about a year now and are very happy with the service. Their templates are a great resource and easy to get started/customize. We've also been very happy with the customer support and George in particular who has created several highly complex reports for us. He's extremely reliable, responsive, and a pleasure to work with. Thank you for your contributions!

Marcella
United States
12 months using the app
Cloudlab replied January 8, 2024

Thanks Marcella for the kind review, happy we could get you everything that you've been looking for and that we could help you out! :)

January 10, 2024

This afternoon, I had a niche question on configuring a report. I used the chat function and was connected with George Bailey-Kirby who provided absolutely outstanding, white-glove support. Answered my questions, configured the report on my behalf, and saved it to my account within a few minutes. Way above and beyond what I could have possibly imagined.

Regarding the platform overall: I wish we had found this app sooner - it's an incredibly robust reporting platform that solves so many problems we have had to find ways creative ways to work around. Feels pretty weird to be so pumped about a reporting platform, but here we are! -DJH

Voxel Dental
United States
4 months using the app
Cloudlab replied January 18, 2024

Appreciate the kind review - glad our support & platform have been so helpful!

Edited September 21, 2024

The personalized service I've received from the Report Toaster team has been extraordinary. They've helped me create custom inventory reports that are now a cornerstone of our business!

Woodshed: An Appalachian Joint
United States
Over 1 year using the app
Cloudlab replied December 18, 2023

Wonderful, thanks for the kind review :) Glad we could get everything sorted!