Reviews (215)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its time-saving features, including automation and customization of reports that provide detailed insights into sales, customer behavior, and inventory. It offers a variety of customizable reports, alerts, scheduled reports, and multi-store integration, meeting diverse business needs. Merchants appreciate the reliable performance and responsive support team, which offers personalized assistance and custom report solutions. This app is recognized as an essential, user-friendly tool for advanced reporting in Shopify, effectively filling gaps left by Shopify's native features and receiving high satisfaction ratings for both its capabilities and customer service.

November 27, 2023

they suddenly, unexpectedly changed the free plan features - most importantly, the ability to print a report for users. this renders this app useless to me as I cannot justify $9 a month to print off a weekly report to help me fulfill orders. Would've appreciated a heads up or a cheaper option since I only need access to 1 report once a week for my small business.

borahello
United States
4 months using the app
Cloudlab replied November 29, 2023

Hey there Borahello,

We understand that you are concerned about the changes to the free plan. Originally we had communicated this change to all of our customers back in September (with a reminder sent in October).

However, our only contact for your account had unsubscribed from our emails and so we were unable to reach you.

Please note that this change was only implemented as a response to the growing data costs associated with supporting our thousands of free plan users. Over the last few years we have also introduced many features to our paid plan to help merchants justify the expense - all without increasing the price of our subscription plans.

At Report Toaster, we pride ourselves on our great customer service - so I've just sent you an email and we would be happy to discuss further if you would like to respond.

Thanks!

January 3, 2024

It's the best reporting application ever, a must have for anyone using Shopify! And the support is beyond anything I've ever experienced!

Robert Clay Vineyards
United States
12 months using the app
Cloudlab replied January 5, 2024

Thanks for your great review, happy to hear that you've found both our app and the support so helpful :)

February 15, 2024

Really great team behind this app. They were able to help me immediately with a report where I need my customer tax information with the specific currency exchange amount (that I can't get on Shopify).

Inoki Bathhouse
Canada
16 days using the app
Cloudlab replied February 20, 2024

Excellent, really glad we could help you out! Appreciate the kind review :)

December 11, 2023

LOTS of report choices and extremely responsive and helpful customer service. We love Report Toaster!

The Sated Sheep
United States
5 months using the app
Cloudlab replied December 14, 2023

Thanks for the kind review, and really glad you've been enjoying our selection of reports and great support! Much appreciated :)

February 28, 2024

Great App for different kinds of reports. Support-Crew answeres almost immediatley, and is very helpful and kind. Definitely recommend using this app!

FC Subingen sagt merci!
Switzerland
About 2 months using the app
Cloudlab replied March 7, 2024

Thanks for the great review - glad that we could help you out!

December 19, 2023

A very powerful but simple to use report builder - you can use it for financial reporting, monitoring collections, understanding performance etc. The support is amazing as well - very helpful, very responsive.

Electroheads
United Kingdom
3 months using the app
Cloudlab replied December 20, 2023

Appreciate the great review, glad we could help you out! :)

January 11, 2024

Tons of useful reports available, help center was super responsive and helpful in pulling the report I needed. The data in here is incredibly useful! Highly recommend.

Peanut and Bumble
Canada
20 days using the app
Cloudlab replied January 18, 2024

Thank you for the nice review, really glad we could help you out :D

December 12, 2023

So impressed with the customer service provided by this team! They are extremely responsive and nothing we've asked for has been too much trouble (and we've asked for a lot!). Thank you!

Spray-Free Farmacy
Australia
About 1 month using the app
Cloudlab replied December 14, 2023

Thank you for the kind review - happy we could get you sorted!

December 27, 2023

Above and beyond what I expected.

This app will give you more data than you know what to do with! It is extremally helpful to run very customized reports - wish I would have know about this app earlier.

I have used their customer service via chat twice and have had nothing but stellar experiences.

If you need a reporting app this is the one!

4SCORE®
United States
5 days using the app
Cloudlab replied December 29, 2023

Excellent, glad we could be of service and help you get the reports you need! Thanks for the great review :)

May 8, 2024

The standout feature of Report Toaster is the exceptional team behind it. They assisted us promptly with setup and tailored the app perfectly to our business needs. Special thanks to George for his outstanding support!

SYLKE®
United States
About 21 hours using the app
Cloudlab replied May 10, 2024

Thank you for the great feedback, happy we could get you all setup and running :)