Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust reporting capabilities and ability to manage frequent subscription changes. It's praised for its customizable templates, advanced reporting features, and insights into various business areas such as Revenue Recognition. Many find it easy to use, even for beginners, and appreciate its flexibility in building reports. The customer support team is noted for their quick response and problem-solving skills. It's particularly useful during tax time and seen as a game-changer for businesses seeking better operational insights.

January 10, 2024

This afternoon, I had a niche question on configuring a report. I used the chat function and was connected with George Bailey-Kirby who provided absolutely outstanding, white-glove support. Answered my questions, configured the report on my behalf, and saved it to my account within a few minutes. Way above and beyond what I could have possibly imagined.

Regarding the platform overall: I wish we had found this app sooner - it's an incredibly robust reporting platform that solves so many problems we have had to find ways creative ways to work around. Feels pretty weird to be so pumped about a reporting platform, but here we are! -DJH

Voxel Dental
United States
4 months using the app
Cloudlab replied January 18, 2024

Appreciate the kind review - glad our support & platform have been so helpful!

February 15, 2024

Really great team behind this app. They were able to help me immediately with a report where I need my customer tax information with the specific currency exchange amount (that I can't get on Shopify).

Inoki Bathhouse
Canada
16 days using the app
Cloudlab replied February 20, 2024

Excellent, really glad we could help you out! Appreciate the kind review :)

February 28, 2024

Great App for different kinds of reports. Support-Crew answeres almost immediatley, and is very helpful and kind. Definitely recommend using this app!

FC Subingen sagt merci!
Switzerland
About 2 months using the app
Cloudlab replied March 7, 2024

Thanks for the great review - glad that we could help you out!

January 4, 2024

Report Toaster is our life saver. Without Report Toaster and its excellence service, we can't get to where we are now. Highly recommend this App to all business.

Hotel Collection
United States
Over 1 year using the app
Cloudlab replied January 8, 2024

Thanks for the great review, and always glad to be of service :)

January 18, 2024

customer service is outstanding. They created a report for me when I couldn't figure out how to do it myself. Thank you!

Super impressed with the reports they've already created. Very much worth getting if you're serious about using data to grow

Gather & Pray
United States
22 days using the app
Cloudlab replied January 24, 2024

Excellent, really glad we could help you out! Thank you for the great review :)

February 22, 2024

Not only is the product impressive, but their customer service is also outstanding! George exhibited an impressive depth of knowledge about the product and was attentive and responsive throughout our interaction. He sold me on the product immediately by demonstrating how it would best meet my needs, not simply the basics, out of the box, selling points. He left a lasting impression and hope to continue working with him when we require his expertise again in the future!

House of Sillage
United States
1 day using the app
Cloudlab replied March 7, 2024

Happy to help - glad we could get everything setup for you with those reports. Thanks for your great review!

January 3, 2024

It's the best reporting application ever, a must have for anyone using Shopify! And the support is beyond anything I've ever experienced!

Robert Clay Vineyards
United States
12 months using the app
Cloudlab replied January 5, 2024

Thanks for your great review, happy to hear that you've found both our app and the support so helpful :)

April 23, 2024

Really impressed with this app and support - I installed it in the evening and needed help getting 8 years worth of data, and support was there to help me out. App was easy and intuitive to use.

Eclair Lips
Canada
About 15 hours using the app
Cloudlab replied April 24, 2024

Thank you for the kind review, we're always happy to help out :)

January 11, 2024

Tons of useful reports available, help center was super responsive and helpful in pulling the report I needed. The data in here is incredibly useful! Highly recommend.

Peanut and Bumble
Canada
20 days using the app
Cloudlab replied January 18, 2024

Thank you for the nice review, really glad we could help you out :D

March 20, 2024

I downloaded Report Toaster to get a report that Shopify couldn't provide. Jumped straight onto the support chat and George helped me navigate the report so easily. I was able to see what information I could get so switched from free trial to signed up immediately. Saved me hours of work! Thank you!!!!

Markot
Australia
40 minutes using the app
Cloudlab replied March 29, 2024

Wonderful, glad we could help you out and get you the reports you need :)