Reputon Etsy Reviews

Reputon Etsy Reviews

Reviews (293)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for displaying Etsy reviews on Shopify, enhancing social proof and boosting trust. It's praised for automatic import and sync, eliminating manual uploads, and offers customizable display options. The app is easy to use, with quick setup and seamless integration, making it ideal for newcomers. Customer support is commended for responsiveness and effective issue resolution, providing quick assistance.

January 24, 2024

This app stopped working and displaying reviews but kept charging for the "service."

BarbeesTreasures
Canada
About 1 year using the app
Reputon replied January 25, 2024

We sincerely apologize for any inconvenience you encountered with our app. We make it a priority to promptly address widget-related issues. Our team has reached out to you to resolve this matter, and we are committed to finding the best solution to address this issue.

April 9, 2024

Installed this app, not working. not even loading my shopify store pages. shows error in opening my store itself. I think my all hard work is gone.

Pearlystones jewellery
Australia
15 days using the app
Reputon replied April 10, 2024

We apologize for any inconvenience you've experienced. Our widget has never affected the theme or caused it to break; such occurrences have never occurred before. We're eager to investigate everything with our developers and will reach out to you directly for further details.

February 24, 2023

messed up my pages!!! messed up my pages!!! messed up my pages!!! messed up my pages!!! messed up my pages!!! messed up my pages!!!

AXC Design & Co.
United States
4 days using the app
Reputon replied February 26, 2023

Hello,

We are sorry if the app had any issues. Unfortunately, we can't check your problem since you deleted the app.

Kindly reinstall it and let us know by sending an email to info@reputon.com

Thank you.

Kind regards,
Reputon Team

May 13, 2024

Just cancel my sub.. I don't want to pay for the service.. It doesn't even work

Voyage Collections Australia
Australia
11 minutes using the app
Reputon replied May 28, 2024

We are sorry that you are having issues with the app. To cancel your subscription, just uninstall the app. Once you do that, the subscription will be automatically canceled.

Our team lead has also reached out to you to make sure all of your concerns with the app are now resolved. If you have any other issues or suggestions, please do let us know. We take your feedback very seriously.