Reputon Etsy Reviews

Reputon Etsy Reviews

Reviews (333)

Overall rating
4.9
Counts per rating level
  • 92% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 1% of ratings are 1 stars
Edited October 25, 2023

I finally got the app to work with no support from Reputation but help from my developer. It does half of what I was expecting, I wish there was more ability to see what the end product is like before having to install to try it out for yourself. Terrible customer service! Major attitude in their staff, huge turnoff from using this product. I'll only use it long enough to find a better competitor and then make the switch again. Fun fact: as soon as you leave a negative review, they start harassing you while denying the terrible attitude of their customer service agents! Buyer beware!

MochiMakes
Canada
3 days using the app
Reputon replied October 25, 2023

Updated reply: Our team is confused with such feedback. We promptly replied to your first email, requested collaborative access to check the widget from the Theme Editor (however you haven't accepted it yet). After the 2-star review, we sent you another email pointing the above mentioned facts. No harassment intended.

July 9, 2023

Just browsing, testing the app
Trying to export my reviews from Etsy to shopify
I’m hoping this works since I faced lots of troubleshooting

Fetch Art
Canada
39 minutes using the app
Reputon replied July 12, 2023

Thank you for giving our app a try and providing us with your feedback. We genuinely apologize for any inconvenience you may have experienced. We have already reached out to you directly to assist you with the process of exporting reviews and setting up the app. Please rest assured that we are dedicated to resolving any issues you may be facing and ensuring a smooth experience for you.

May 6, 2024

Does not work.

Nutridosfood
United States
About 2 months using the app
Reputon replied May 7, 2024

Hello,

I'm very sorry you have issues with our app.

Can you send more details to support@reputon.com, please?

Thank you and we are waiting for the email to help you ASAP.

KInd regards,
Reputon Team