Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customization options. It's praised for streamlining the process of collecting online quotes and managing customer inquiries. Many appreciate the feature that allows hiding prices. Support is described as prompt, responsive, and effective. Despite a learning curve, merchants find the app powerful and professionally designed.

Edited July 8, 2020

Great app with 10/10 support. Setup support given and complete while I finished a coffee. Very quick.

Party Dudes
New Zealand
About 3 years using the app
Omega replied September 14, 2020

Hello there!
I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team. We will not be able to stand in this market for this long without customers like you.

If you have any questions or need assistance from us, we're more than happy to support you.

Edited December 8, 2023

這個應用程式幫我解決了很大的問題,使用起來很順暢,有遇到問題時寫信給技術人員,他們的回覆也相當快,一來一回很快就幫我排除問題,非常棒的應用程式,真心推薦!
還可以使用中文,非常的棒。謝謝Joy
謝謝你們!祝你們愈來愈好!

大英風情
Taiwan
Over 2 years using the app
June 25, 2021

It's hard to believe the amount of customization the Dev Team from Omega has been able to add to our instance in such a short time and at no cost !! Ngoc from Support has been extremely helpful, understanding, and provided efficient advice and rapid follow ups on more than 12x different requests we asked her. The whole team has been a total game changer for our store and we would absolutely not be able to provide the level of service we need for our customers without their incredibly valuable help on service, support, and development. Thanks again to everyone at OMEGA !!

WSP Catalog
Canada
Over 2 years using the app
October 3, 2019

Great App, and the customer service is great they set up the entire app for me , it took a while because I ask for some personalized tweaks but it was set up correctly and works fine now 10 stars

Ivoor Industries
Mexico
Over 2 years using the app
Edited July 5, 2021

Buen soporte, me han ayudado a lo largo de la instalación, e tenido problemas y han sido rápidos en atender, me e tomado la molestia de pedirle al desarrollador ayuda y me ha ayudado muchísimo la recomiendo, e funcional y el soporte es estupendo

El Arenal
Guatemala
Over 2 years using the app
October 1, 2019

Had quite a lot of customising to do as needed it to work with another app, Works well, support was excellent. Thank you for your help.

IA Connects
United Kingdom
Over 2 years using the app
Edited March 29, 2022

I couldn't figure out where the problem comes from at the End I wrote the Support Team. They asked for access and solved the Problems with in Minutes and gained me hours of Time. Joy was my Contact Person he/she was very kind and I'm happy that they took care of me so well. Thanks guys :)

KNETÄ®-B2B
Germany
Over 2 years using the app
October 15, 2021

THIS APP IS GREAT AND CUSTOMER SERVICE IS OUTSTANDING THEY BEND OVER BACKWARDS TO HELP ME REACH MY SHOP GOALS. THIS APP IS GREAT AND CUSTOMER SERVICE IS OUTSTANDING THEY BEND OVER BACKWARDS TO HELP ME REACH MY SHOP GOALS.

Von Pace Group
Australia
Over 2 years using the app
Omega replied October 23, 2021

Hi Von Pace Group,

Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Omega Team

April 6, 2021

One of the best app support I've experienced in my time on Shopify. Definitely would recommend them.

WESTSIDE
Netherlands
About 2 years using the app
July 30, 2021

Fantastic app. Where they are developing continuously to add more features and improve its functionality. Great support. Best quotating app out there.

Uncommon
United Kingdom
About 2 years using the app
Omega replied July 30, 2021

Hi Uncommon,
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Omega Team