O:Request a Quote ‑ Hide Price

O:Request a Quote ‑ Hide Price

Reviews (598)

Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing customer engagement and streamlining sales processes, especially for unique, high-value items. Key features include price hiding, customizable email templates, and a "Quote to Order" functionality, all praised for their ease of integration and immediate functionality post-installation. The customer support is noted for being responsive and available 24/7, ensuring swift issue resolution and continuous business operations.

November 6, 2023

There's a little bit of a learning curve with certain features of this app, but once you learn your way around, it's an overall great app with super responsive support.

Aqua Academy
United States
3 days using the app
Quote Snap replied November 9, 2023

We appreciate your feedback! Learning curves are common, and we're glad to hear you found your way around. It's fantastic to know you consider our app great, and we're always here for you with responsive support. If you have more questions, don't hesitate to reach out! 😊👍

November 10, 2021

I really like this app! It's so simple for me who is now on Shopify. And the most important one, the Help Center so fast responding and so nice! I got help from Ms. Joy (she's so nice & lovely) and also Ms. Quinn is the developer who helps me customize!
Don't hesitate to install this one!:)

Summits Network
Indonesia
2 days using the app
Quote Snap replied November 10, 2021

Hi Summits Network,

Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Ms. Joy & Ms. Quinn to give them the recognition that they deserves.
They were delighted to hear your feedback.
Please contact us if you have any questions!
Yours truly,
Kaylee - Omega Team

June 1, 2023

This app is very easy to use and has powerful features. It can help you manage your inquiries easily. I highly recommend this app!

Melodieuxhome
China
2 days using the app
Quote Snap replied June 8, 2023

How lovely and sweet you are.🌞 Our team is really impressed with your positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀

July 11, 2022

Best customer service I've got from one of their supports . Loving the simplicity of this app! Definitely meet my requirements!

nervalcorp
Canada
2 days using the app
Quote Snap replied July 12, 2022

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Request a Quote - Hide Prices app. We look forward to serving you for many years to come!

July 1, 2021

This app has more features than I actually require, I can see it being suitable for a number of usage scenarios. Settings, form design, email templates etc. are intuitive and well presented. The support team are responsive and efficient. In addition to the available settings, they added their quote feature to a custom theme template during free trial period. I will be repaying their commitment to an excellent product with my continued support. I encourage anyone looking for a request a quote app to start here.

Nordic Sport Australia Pty Ltd
Australia
2 days using the app
Quote Snap replied July 20, 2021

Hi Nordic Sport Australia Pty Ltd,

Thank you so much for this 5-star review. We really appreciate you being a
customer and helping to share the word about us. We’re here for you anytime.

All the best,
Omega Team

May 6, 2020

Not only are the features of the app exactly what we were looking for but the support we received from the developer from fantastic! They went above and beyond and I can't recommend highly enough. We are using on our mobility products website to manage customer quote requests and it works really for us.

Breeze Mobility
Australia
2 days using the app
Quote Snap replied September 14, 2020

Hi there!

I so appreciate you taking the time to share your experience with our Request a Quote app, and with our support as well. It is customers like you that help keep our lights on, and we couldn't be more grateful to see you with us. Thank you again for your honest feedback.

November 24, 2021

I have seen many necessary features in this quote app, and glad to hear that the the develop team would like to add more features that I wish. Wonderful team! I hope they succeed. And thanks very much for the assisting from Joy. I will make some suggestion about displaying logic for line item properties, customized product usually has lots of properties, the ideal logic is that all of the properties are added to quote as long as customer clicks "add to quote" button. Expect that come true.

Home inn
China
2 days using the app
Quote Snap replied November 24, 2021

Hi Home inn,

Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem.

I'll be sure to relay your message to our whole team, especially Joy :D

Thanks for placing your trust in us and your willingness to share.

Best,
Kaylee - Omega Team

September 29, 2023

Good App. Very nice support!

Contact Store
Germany
2 days using the app
Quote Snap replied October 3, 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Edited April 26, 2021

After installing and uninstalling a lot of apps out there, this app was a lifesaver. It's easy to set up and gives you great control. The best thing is that once there were a few changes I required on how the app was performing (example: button size on mobile view), the Omega Team helped modify the theme code as per my requirements and got everything working exactly the way I wanted it to. Extremely helpful, professional, talented, and polite set of individuals working behind this endeavor.

ClassicoRoma
Canada
2 days using the app
August 2, 2023

App does not work as promised. Shows potential Retail customers pricing In quote request! and that is not the correct pricing for retail clients! what is the point of hide price if you are going to send them the wrong information. It makes us look bad when I have to explain to them that is not the pricing/

the shine studios
United States
About 2 months using the app
Quote Snap replied August 3, 2023

Dear the shine studios Team,

Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience you experienced with our app. We understand the frustration caused by the incorrect pricing information being sent to potential retail customers through the quote request.

Upon investigating the matter, we discovered that the problem was due to a checkbox in the email template that was left ticked. This caused the wrong pricing to be displayed in the quote request emails. We already fixed the email template for your account. We deeply regret any negative impact this may have had on your interactions with potential customers.

We value your feedback, as it helps us identify areas for improvement. Please be assured that we take this matter seriously, and we will take steps to prevent similar issues from occurring in the future.

Once again, we apologize for any inconvenience caused and appreciate your understanding. If you encounter any further issues or have any questions, please do not hesitate to reach out to our customer support team, and we will be more than happy to assist you.

Thank you for your continued support.
Best regards,
Kaylee from Omega Team