Overall rating
4.2
Counts per rating level
  • 92% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
August 21, 2023

Great app, working perfectly for our needs. Support service was 100% effective to adapt the code/design/text exactly as we needed it in less than 24h.

Les espaces MEMORIA
Canada
13 days using the app
November 2, 2022

App didn't work. Gives an error message. Looks to be what I need, but I think they are out of business as well. I've been waiting on a return message for well over a month. Tried support ticket, email, and the text number they leave on their website. No dice.

Carzan Local Market
Canada
16 days using the app
NTF E-Comm, Inc. replied January 18, 2023

Hello Carzan Local Market, please accept our most sincere apologies for the inconvenience you experienced with our app. During the time you had reached out to our support team, the app was going through a major update. Additionally, our developer discovered that our mail server was down, causing a 1-2 week time period where we could not receive support request emails. It has since been fixed and I can personally confirm that we can receive support request emails. If you would like to give us another chance, please reach out to our support team at support@restrictshipping.com for a one month free trial. Again, we would like to apologize for this inconvenience. Thank you very much for your understanding. - Easy Shipping Restrictions

November 2, 2022

Great app but I think they have gone out of business. I have tried to contact customer support for over a week now and get no answer.

TierraAbode
United Kingdom
9 months using the app
NTF E-Comm, Inc. replied January 18, 2023

Hello TierraAbode, please accept our most sincere apologies for the inconvenience you experienced with our app. During the time you had reached out to our support team, the app was going through a major update. Additionally, our developer discovered that our mail server was down, causing a 1-2 week time period where we could not receive support request emails. It has since been fixed and I can personally confirm that we can receive support request emails. If you would like to give us another chance, please reach out to our support team at support@restrictshipping.com for a one month free trial. Again, we would like to apologize for this inconvenience. Thank you very much for your understanding. - Easy Shipping Restrictions

August 25, 2023

Zero support after 3 days. App is buggy, refuses to load often and after 100 post codes added to the list would not let us add or save any more. Reached out to support numerous times - no reply.

eTrikes Canada
Canada
2 days using the app
NTF E-Comm, Inc. replied August 27, 2023

Hello eStrike Canada, please accept our most sincere apologies for the inconvenience you experienced with our app.
You've created 3 tickets recently and we all replied them within the day. Could you please check them again.

December 22, 2021

We have a very limited local delivery area and have had many issues with people outside this area ordering. This app solved it for us. Support is super friendly and helpful. Thanks!!

Goodmore Kombucha
Canada
Over 1 year using the app
December 6, 2021

Great app and the customer service is awesome - cheers ian! Also multi language is possible via service. Thanks a lot!

Priobio
Germany
11 months using the app
November 7, 2021

App is great. Ian is an absolute legend. He is helpful, knowledgeable, and friendly. Awesome support when integration isn't smooth. :)

Office Furniture Specialist
Australia
10 months using the app
March 30, 2021

Fantastic app and Ian has been so very helpful going out of his way to customize this to our requirements. Definitely recommend this.

Roots & Hoots
United Kingdom
Over 2 years using the app
February 23, 2022

Ian was awesome, he customized a solution to my needs based on the shipping restrictions. tested everything it works as advertised. highly recommend easy shipping restrictions and customer support is fantastic.

KP STORE
United States
About 2 months using the app
September 7, 2021

When I first downloaded the app it was not compatible with my theme as my theme is quite new. I contacted the support and got it fixed in no time. Great response time and Ian was super helpful.

Nure platform
Australia
6 months using the app