Abandoned Cart Recovery Emails

Abandoned Cart Recovery Emails

by Retainful

Abandoned Cart, Thank you, Winback Email Automation & Referral

3.3 of 5 stars(3 reviews)

Abandoned Cart Recovery

Recover abandoned carts on autopilot. Send a series of well-timed abandoned cart recovery emails with dynamic coupon codes & recover them

Order follow-up emails

Winback lost customers, send Thank You emails, order follow up emails. Drive repeat purchases using post purchase follow up emails.

Referrals / Refer-a-friend

Drive Word of Mouth Sales. Turn your existing customers into brand advocates & refer friends. Create a referral program in 3 simple steps.

About Abandoned Cart Recovery Emails

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Automate Email Marketing with Retainful

Recover abandoned carts, send order follow-up emails, thank you emails, winback emails on autopilot with Retainful - an Email Marketing automation app for Shopify stores.

Automated Email Campaigns - Pre-built automation workflows

Grow your sales on autopilot and save time. Launch your campaigns in minutes using our pre-built workflows for:

  • Abandoned Cart Recovery
  • Thank you emails
  • Order follow up emails
  • Winback emails / customer re-engagement emails
  • First purchase emails
  • Refer-a-friend / referral email campaign

Get started in minutes. No need to start from scratch.

Abandoned Cart Recovery Emails

Stop losing sales due to cart abandonment. Recover abandoned checkouts on autopilot and increase sales by sending a series of email reminders.

Example of an effective cart abandonment campaign:

  • 1st reminder: 1 hour after abandonment.
  • 2nd reminder: 1 day after abandonment with a dynamic coupon code to motivate a purchase.
  • 3rd reminder: 2 days after abandonment with a social proof & a coupon code.

Use our pre-built workflow to launch an abandoned cart recovery campaign in minutes.

Thank you Emails

Send a personalized email thanking the customer after the order. Optionally, include a unique coupon code for the next purchase to drive repeat sales.

Order follow-up emails

Engage with customers at every step of their journey.

  • Ask for a feedback / review
  • Reorder emails
  • Recommend products 10 days after the purchase

Winback Emails

Send winback / customer re-engagement emails on autopilot & drive repeat sales. Example: Automatically, send a coupon code if a customer did not make a repeat purchase in 45 days.

Referral / Refer-a-friend campaign

Drive Word of Mouth sales by motivating existing customers to refer their friends and reward them both. Acquire more customers organically and increase sales.

Customer Journey / Automation builder

Build customized Email Automation workflows using our drag and drop Customer Journey builder. Automate every step of your customer journey.

Create beautiful, engaging emails

Use our drag and drop email builder with pre-built, fully customizable email templates. No coding knowledge required.

Personalized, data driven emails

Target your customers with the right message & boost sales with well-targeted, personalized emails.

Dynamic Coupon Codes

Include dynamically generated, unique coupon codes in your emails & motivate your customers to recover carts and do repeat purchases.

More features

  • Simple Automation workflow builder
  • Drag and drop Email editor
  • Ready to use email templates
  • Advanced, data driven targeting
  • Multi-lingual / multi-currency support

Try Retainful for free for 14 days.

Media gallery


Pricing 14-day free trial

See all pricing options

Free Forever


  • Up to 300 contacts
  • Abandoned Cart Recovery
  • 1 Email Automation Workflow (Cart recovery / post purchase)
  • 500 emails per month
  • Standard Support



After 2000 contacts, $5 per 1000 additional contacts

  • All features in Free plan
  • Up to 2000 contacts
  • Abandoned Cart Recovery
  • Automation (Order follow-ups, Thank you & Win back emails)
  • Referrals



After 5000 contacts, $5 per 1000 additional contacts

  • All features in Starter plan
  • Up to 5000 contacts
  • Automation (Order follow-ups, Thank you & Win back)
  • Custom Email Domain
  • Live Chat Support



After 25000 contacts, $5 per 1000 additional contacts

  • All features in Growth plan
  • 25000 contacts
  • Email & chat support
  • Free onboarding
  • Dedicated Account Manager

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

3.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    67% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    33% of ratings are 1 stars

Most recent reviews

Harber London

Really bad experience. The way they are using to count the amount of customers is so bad and it is the perfect way to charge you more and more. When you edit an email the platform does not respond well and is not making any change... There is not possible to edit emails in HTML (is it so complex to include this feature?) Until you do not fix all these issues does not make sense at all to use this app. You are just expending money for a general bad experience.

Developer reply

April 2, 2021


Thanks for the feedback. We're so sorry about the trouble with editing emails. I'm sorry that this shouldn't have happened at all.
And it appears there is a misunderstanding about the contacts count. Our CEO, Ramesh, has sent you an email to follow-up here, and we'd love for you to give Retainful another try for your store.

Team Retainful

J Fashion Vault

The support and customer service is exceptionally good.Great AP so far, very user fiendly. All features are available in trial period unlike most other appications.
Loving the support and results !!

Developer reply

August 28, 2020

Thank you so much for the review and the support. Really appreciate it.
We're glad to help you :-)


The App has been great so far. It has quite a bit of flexibility in editing of the email. It's easy to use as well. They are constantly adding new functionality, and support has been very timely and super helpful. Keep it up!!

Developer reply

July 25, 2020

We're so glad that you're loving Retainful! Thank you so much for the review and the support 😄