Referrals & Abandoned Cart

Referrals & Abandoned Cart

by Retainful

Abandoned Cart Recovery, Next Order Coupons & Referrals

3.3 of 5 stars(3 reviews)

Abandoned Cart Recovery

Recover abandoned checkouts by automatically sending a series of well-timed emails. Go live in a few clicks & start recovering lost sales

Drive Repeat Purchases

Automatically generate and send a unique, single-use coupon for the next purchase to the customer. Send reminders before the coupons expire

Referral Program

Turn your existing customers into brand advocates. Create a referral program in 3 simple steps. Reward both the sender and the receiver.

About Referrals & Abandoned Cart

About Retainful

Retainful is a Customer Retention Marketing Platform. It helps you create a Referral program to reward customers, track & recover Abandoned Checkouts and drive repeat purchases in your Shopify store. Retain your existing customers, grow traffic and boost sales without spending tons of money on advertisements.

Test drive Retainful for free for 14-days.

Referral Program - grow traffic and acquire new customers

Turn your existing customers into brand advocates and grow Word-of-Mouth referral sales. Create a referral program in 3 simple steps to reward customers to invite their friends. And reward their friends too.

  • Reward options - percentage, flat discount, free shipping
  • Guest referrals - Offer a referral code/link to customers checking out as guests. It is not necessary for them to register an account.
  • Referral widgets / launcher: Showcase your refer-a-friend program in your store easily.
  • Branding - Fully customize the referral widgets & emails to match your branding.
  • Reward settings - Set validity, minimum order amount and more for your program.
  • Measure - See your referral sales, number of members in the program and track their activity

Abandoned Cart / Checkout Recovery Features

When customers abandon their checkouts, Retainful can automatically send a series of perfectly timed email reminders and let the customers recover their carts with a single-click. Send beautiful, mobile-friendly emails that matches your brand.

  • Capture carts - Track your abandoned carts intelligently and view all the carts in your store.
  • Drip / Sequential Recovery Emails - Send a series of well-timed email reminders automatically to recover the abandoned checkouts
  • Dynamic coupons - Send a unique, dynamic coupon to encourage customers to complete their checkout in your cart recovery emails.
  • Single-click recovery of carts - Let customers recover the carts in a single click.
  • Drag and drop email editor - Effortlessly create & customize visually stunning recovery email templates.
  • Actionable Insights and Analytics - Get a complete overview of your abandoned checkouts, recovered sales, conversions and more.

Drive Repeat Purchases with Next Order Coupons

Automatically generate a single-use, unique coupon for the next purchase when customer successfully completes an order and email this coupon to the customer to drive repeat sales.

  • Flexible Coupon Types - Offer a percentage / flat discount or free shipping
  • Validity for coupons - Set an expiry for the coupon. Example: Coupon expires after 30 days. This motivates the customer to come back for more soon.
  • Automated email reminders - Send automated email reminders about the expiring coupons. Don't let customers forget the coupon.

Try all the features for free for 14 days.

Media gallery


Pricing 14-day free trial

See all pricing options

Free Forever


  • Up to 300 contacts
  • Abandoned Cart Recovery
  • Next Order Coupons
  • Unlimited Cart Recovery Emails
  • Unlimited Next Order Coupons
  • Standard Support



After 2000 contacts, $5 per 1000 additional contacts

  • All features in Free plan
  • Up to 2000 contacts
  • Referral Program
  • Abandoned Cart Recovery
  • Next Order Coupons & Follow-Up Emails
  • Email Support



After 5000 contacts, $5 per 1000 additional contacts

  • All features in Starter plan
  • Up to 5000 contacts
  • Referral Program
  • Next Order Coupon Follow-ups
  • Email Sending Domain
  • Live Chat Support



After 25000 contacts, $5 per 1000 additional contacts

  • All features in Growth plan
  • 25000 contacts
  • Referral Program
  • Next Order Coupons Follow-ups
  • Custom Email Domain
  • Dedicated Account Manager

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

3.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    67% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    33% of ratings are 1 stars

Most recent reviews

Harber London

Really bad experience. The way they are using to count the amount of customers is so bad and it is the perfect way to charge you more and more. When you edit an email the platform does not respond well and is not making any change... There is not possible to edit emails in HTML (is it so complex to include this feature?) Until you do not fix all these issues does not make sense at all to use this app. You are just expending money for a general bad experience.

Developer reply

April 2, 2021


Thanks for the feedback. We're so sorry about the trouble with editing emails. I'm sorry that this shouldn't have happened at all.
And it appears there is a misunderstanding about the contacts count. Our CEO, Ramesh, has sent you an email to follow-up here, and we'd love for you to give Retainful another try for your store.

Team Retainful

J Fashion Vault

The support and customer service is exceptionally good.Great AP so far, very user fiendly. All features are available in trial period unlike most other appications.
Loving the support and results !!

Developer reply

August 28, 2020

Thank you so much for the review and the support. Really appreciate it.
We're glad to help you :-)


The App has been great so far. It has quite a bit of flexibility in editing of the email. It's easy to use as well. They are constantly adding new functionality, and support has been very timely and super helpful. Keep it up!!

Developer reply

July 25, 2020

We're so glad that you're loving Retainful! Thank you so much for the review and the support 😄