Reviews (44)

Overall rating
4.4
Counts per rating level
  • 84% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 0% of ratings are 1 stars
May 17, 2024

The review does not have anything to do with how the app works, but with the customer service that we received and the business practice of the company that owns the app. The app was installed almost year and a half ago on our store and was not once utilized, it just got lost among others and due to our scale and the fact that we have 3 stores to manage, no one noticed this. We were naturally billed the whole time and in lights of positive business practices, due to the fact that we never used the app, we were expecting to get a substantial amount of money back. This did not happen as we only got three last months back.

vacier-us
United States
Over 1 year using the app
October 31, 2016

Great app! It could only be better if Shopify allowed a better two-way communication and the order indicated there was a return on file. The support is great and a feature I requested was implemented in under a week!

Orchardcorset 2
United States
About 6 years using the app
Edited February 27, 2019

Customer support on this app is great - response in 24 hours always with a solution. Very happy with this app and would recommend!

MINIMALE ANIMALE
United States
Almost 6 years using the app
May 26, 2022

This is a very simple, easy to use app, that does what exactly what you need it to. Customer experience is also very straightforward, highly recommend!

Sparkle In Pink
United States
Over 5 years using the app
May 18, 2018

They did something for me ASAP. Highly recommend! A+!!!

Kayokokousa
Canada
Almost 5 years using the app
June 29, 2021

Easy to navigate and alot of insight on returns. I can only recommend this app and i would not wanna be without it.

Fitnesspower
Sweden
Over 4 years using the app
November 15, 2018

This app helped us accomplish what we were looking to do! Deff recommen if you want a hassle free return system. Love it so far

Thirteen Fifty Apparel
United States
Over 3 years using the app
November 25, 2019

We were experiencing some issues with the Non-Returnable Items, and the team were very helpful in resolving them, and communicated well with us.
Thank you Vivek for all your help.

Four Love Fashion
Australia
Over 3 years using the app
April 6, 2020

Great support, the best return app in my opinion. I tried few before choosing the right one. Working fine now.

Noski Noski
Poland
Over 3 years using the app
March 9, 2019

Customer support is great. They responded in 24 hours not only with an answer but with the actual css code created for me so that I could just easily copy and paste it in. I didn't have to do anything. I actually forgot to add the code and they even reached out a few days later to remind me.

Naturalicious
United States
Almost 3 years using the app