Returns Management System

Returns Management System

by Spice Gems

Handle Return Requests & send Prepaid Shipping Labels

4.8 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    84% of ratings are 5 stars
  • 4 of 5 stars
    8% of ratings are 4 stars
  • 3 of 5 stars
    5% of ratings are 3 stars
  • 2 of 5 stars
    3% of ratings are 2 stars
  • 1 of 5 stars
    0% of ratings are 1 stars

All reviews

1 - 10 of 38 reviews

Dress Hire AU

This app is straightforward to navigate and makes returns quick and easy. Customer support is excellent.

Phoenix Android Radios

We process quite some returns. This app really makes the processing much more streamlined with label generation from Shippo integration.

Noski Noski

Great support, the best return app in my opinion. I tried few before choosing the right one. Working fine now.

Four Love Fashion

We were experiencing some issues with the Non-Returnable Items, and the team were very helpful in resolving them, and communicated well with us.
Thank you Vivek for all your help.

The Mom Store

It is a very useful app to manage returns and send automated messages to the customer. Very easy to install as well. However, a big, glaring gap, is that we cannot download return information into a CSV and hence it becomes difficult to analyze the data. Their analytics are also not very useful as the returns are available only in 'numbers' and not in value. We cannot build our own reports either. Request team to please work on this feedback. Otherwise app is very easy to use and navigate.


Customer support is great. They responded in 24 hours not only with an answer but with the actual css code created for me so that I could just easily copy and paste it in. I didn't have to do anything. I actually forgot to add the code and they even reached out a few days later to remind me.


Customer support on this app is great - response in 24 hours always with a solution. Very happy with this app and would recommend!


It is a very good app, featuring all the necessary modules for handling the return management in an easy and efficient way. Customer support is awesome, they are very prompt and make sure the issue is resolved at the earliest. I have used other apps too for this but I have found this app as most promising.

Rhino Brand

Fantastic app and fantastic customer support. They were very helpful in making the app custom to our website colors to make sure everything flowed properly. Customer service assisted with all my questions and checked in afterward to make sure there were no issues. Highly recommend this app.

Thirteen Fifty Apparel

This app helped us accomplish what we were looking to do! Deff recommen if you want a hassle free return system. Love it so far

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