ReturnGO Returns & Exchanges , 303 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its top-notch customer service, intuitive interface, and efficient returns and exchanges management. They appreciate its customization features, multi-store management from a single portal, and seamless integration with Shopify. Merchants also commend its affordability, reliability, and the positive impact it has on their businesses by simplifying the return process. Unique features like instant exchanges and custom return policies are also praised.
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Great customer support (Mike). Made alot of changed to fit our website's need. Very professional and a great overall experience.
Great onboarding, solid and responsive support. Features and development are very active. Arrived at this one from Return Magic since RM is shutting down. Not only is this a necessary change but it's also an excellent upgrade!
Going great so far! Quick to respond in chat. User friendly platform and makes our job much easier Thanks
they have a good costumer service team and at the moment it seems that they provide a good service. n
We are satisfied with ReturnGo, and the customer support is excellent. It was a good replacement for Return Magic.
quick and friendly assistance when I needed help updating outgoing email template as well as guidance how to update moving forward
This app has been a lifesaver for us and our growing business. We no longer have customers asking for special consideration when returning their items as they're limited by an automated system, and our customers are now raving about our easy returns process in their reviews. It has saved so much time and money in processing returns, but I believe has also had an impact on customers ordering more as they can see that returns are easy if they get their size wrong. Before going with ReturnGO, I looked into Loop, ReturnsMagic, Aftership, Return Logic... all the big ones... and after using ReturnGo, I just don't know why anyone would justify the price tag of the big ones when they can get everything here (and more) for a really affordable price. I also want to say a huge thankyou to the team who help out with questions. As of recently, they now seem to have a team that are online during Australian business hours who can usually help with any questions I have, or otherwise will submit a request to the developer team to address once they come online. They're also constantly making great updates to the app that I didn't know I needed, and are very open to suggestions or requests for changes, often logging the change and letting me know when it should be active by. Highly recommend!
One of the best return app we have came across on shopify, We can tell with great confidence that this one app is all you need for your returns, the support is superb.
We've been using this app for a while and it works great. In addition, they have the best customer support.
This app is just outstanding! I tried several of the apps that lots of articles recommend and most of them promise things that actually are not delivered. This one is the opposite. It surprises you that have even features that you were not expecting. Despite amazing customer service. Congrats!