Return & Exchange Portal

Manage Returns, Exchanges, Refunds, Return Labels & Credits

  • Popular with businesses in the United States

From $9.97/month. 14-day free trial. Additional charges may apply.

App highlights

  • Speed tested: low impact to your online store


5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    99% of ratings are 5 stars
  • 4 of 5 stars
    1% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    1% of ratings are 1 stars
121 - 130 of 161 reviews


ele facilita muito o nosso atendimento para trocas, o atendimento é eficiente, sempre são atenciosos


I used this app to reduce our customer service touchpoints on returns & exchanges. The constant updates/development into this app have been incredible to our success.

Taygra - USA

Top notch support. Very quick response with actual solutions to the business problems. The development of the app seems to be very active with new features on the way in response to particular business needs. Thanks guys. Oh and by the way, the design of the app is great and feels like 2021 unlike many other return apps there.


Great experience with their CS team, specifically Lian & Junessa. So helpful & got to the root of an issue that was affecting our returns, but now it's solved! The app itself is definitely worth it as an affordable option out there.

Organising Life Beautifully

Beautiful, streamlined interface and super easy to set up. I also received amazing support when I needed to change some wording. Highly recommend.

Axis Tango

I have been looking for a returns app that can manage returns, accommodate exchanges, and is simple to use. I have used and reviewed several, and none were perfect - they either lacked functionality, were very complex or cumbersome to use, or were too expensive for my small business. ReturnGo looked promising, so I gave it a try. I am very glad that I did because it is exactly what I need. The interface is simple to use both from the admin and end user; there are several return options that can be implemented & adjusted as needed. Most of all, the support team is fantastic and very responsive. I had adjustments I wanted to make to work for my specific setup and the team has replied quickly, resolved all my questions, and implemented solutions that work for me. Highly recommended, I will definitely keep it in my store.

Confetti Rebels

This app has so far made my returns process simple! I have only just started using it and I am so happy. The support chat is so helpful too.


Thank you very much for such an amazing app! Very easy to use, friendly UI, easy to control return and exchnage requests.

DOTI Robotic Home Cleaning

Much more features and options in this one compared to the counterparts. Very friendly customer support and some very ambitious future plans for this app.


Amazing app, and AMAZING customer service!
If you don't have it yet, download it. It will save you so much time from doing the usual back and forth with your customers. Install and add your carrier (don't forget to add $ balance like I did at first) to get your prepaid labels sent to your customer. Put everyhing on automated and let it go.