Reviews (321)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for streamlining returns and exchanges, praising its user-friendly interface that simplifies return tracking and initiation. They appreciate the customizable setup that aligns with their brand needs, responsive customer support, and an analytics dashboard that provides valuable insights. The smooth integration with Shopify and a cost-effective pricing structure are also noted benefits.
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The customer service is great! Mike resolved the issues that we experienced quickly and give rapid responses.
I used this app to set up our whole Returns and Exchanges portal. Ellaine was the best help and helped make the process smooth and easy the whole way through!
J'ai cherché des applications avant mais rien était comme je voulais. Avec cette application franchement je suis plus que satisfaite. Tout ce que je demande, ils répondent toujours présent.
L'équipe est tout simplement parfaite, ils sont à l'écoute, ils t'aident avec une videoconférence, ils t'explique tout. Je parle français donc il me faut un peu plus de temps que les autres pour bien comprendre mais franchement ils sont super patient en plus. Rien à dire à part que je suis conquise. Ah oui très important, ils répondent incroyablement vite. Merci à l'équipe.
ReturnGo is an intuitive and nicely designed app. my experience with the app is a positive one.
The support team for this app is fantastic. They provided great assistance. Thank you!
The support team has always been extremely helpful and quick to respond. Top-notch customer support! They take feature suggestions into consideration as the app grows and have continued to make this helpful returns tool even more convenient to use.
Great customer support (Mike). Made alot of changed to fit our website's need. Very professional and a great overall experience.
Great onboarding, solid and responsive support. Features and development are very active. Arrived at this one from Return Magic since RM is shutting down. Not only is this a necessary change but it's also an excellent upgrade!
Going great so far! Quick to respond in chat. User friendly platform and makes our job much easier Thanks
they have a good costumer service team and at the moment it seems that they provide a good service. n
We are satisfied with ReturnGo, and the customer support is excellent. It was a good replacement for Return Magic.