Reviews (327)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for streamlining the returns and exchanges process, enhancing efficiency for both businesses and customers. It features a user-friendly interface for easy management of returns, customizable options, and integration with other services. Merchants appreciate the time savings for customer support teams and the actionable insights from analytics dashboards. The app is also supported by a responsive customer service team, available 24/7, praised for their proactive help in setup and customization. Regular updates and responsiveness to feedback contribute to its continuous improvement, boosting customer satisfaction and efficient return management across multiple Shopify stores.
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Amazing app, and AMAZING customer service!
If you don't have it yet, download it. It will save you so much time from doing the usual back and forth with your customers. Install and add your carrier (don't forget to add $ balance like I did at first) to get your prepaid labels sent to your customer. Put everyhing on automated and let it go.
The customer service is the best. They helped me setup the app from A to Z. I also have to spend way less time on customer service now everything is finally structured! Thanks a lot!
We've been using ReturnGo for a few months now and it has really helped streamline our return process and made things more efficient. The developers are always updating and adding new features. Customer support is excellent!
I love that I can just set it and forget it. This app takes care of all the tedious work. I has saved me time and saved me from a lot of headaches.
I think one of the best things about this app/company is the EXCELLENT customer service. I love that I can just chat with support get my questions answered quickly. If I ever have any troubles, I know I can count on their help.
Thank you!!!
Really powerful return management app, lot's of options for returns and exchange. And very responsive support team :)
Without a doubt the best of the best! Super user friendly and the staff is out of this world! They are friendly, attentive and very easy to understand. In general, returns can be a major pain but this app makes the process so smooth. I was very patient and waited a few months to leave this review. I would highly recommend them to anyone looking for a an easy and practical returns solution!
This app is the best return management system I could hope for.
It integrates seamlessly with the store design, functionality, and the support is through the roof.
Customers are using it and are enojying it, making them come back for more shopping.
Great overall, and the price and trial period are amazing.
ele facilita muito o nosso atendimento para trocas, o atendimento é eficiente, sempre são atenciosos
Great app. Does what all the other more expensive apps do. Very helpful customer service too. Recommends if you want to save hundreds of dollars on returns!
Amazing app! Makes managing returns and exchanges so simple! Very user friendly with the extremely helpful support team who are extremely knowledgeable and quick with solutions.