Reviews (327)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for streamlining the returns and exchanges process, enhancing efficiency for both businesses and customers. It features a user-friendly interface for easy management of returns, customizable options, and integration with other services. Merchants appreciate the time savings for customer support teams and the actionable insights from analytics dashboards. The app is also supported by a responsive customer service team, available 24/7, praised for their proactive help in setup and customization. Regular updates and responsiveness to feedback contribute to its continuous improvement, boosting customer satisfaction and efficient return management across multiple Shopify stores.
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Excellent customer service, quick responses at all times. The application works very well and is very easy for both the customer and the customer service agents.
Great app, looking for this around 2 years. This app have everything you need in a return portal and costumer service is awesome!
Best customer service I have received from any other Shopify app. Seriously impressive. The backend was easy to navigate and so far we have not run into any issues.
Love the app. Has made returns process much easier with visibility on why things are being returned. Moved over from a different up and couldn't be happier! Recommend! Also, the Customer Service team are fantastic!
Does exactly what we needed it to do, and the staff is very helpful and answers our questions within an hour! Great app and great service, thank you.
Eyal went above and beyond with helping me set up this app. I was very overwhelmed at first trying to figure everything out, and he helped me with all of my concerns.
I am so happy with my consultation call with Lian at ReturnGo, I would have spent hours trying to set everything up myself but Lian walked me through every step and made the entire process so easy.
Setting up my returns page and automated rules was pretty easy. Thanks, ReturnGO team for helping me to have a quick and fun start.
Top notch support. Very quick response with actual solutions to the business problems. The development of the app seems to be very active with new features on the way in response to particular business needs. Thanks guys. Oh and by the way, the design of the app is great and feels like 2021 unlike many other return apps there.
Returngo gets 10 stars!! This is a great app not only for all the great exchange and return features made simply but the amazing customer service and on boarding support that comes along with it!! Unmatched in the industry!! I especially love how the app offers the customer the option of a gift card or store credit to potentially convert the sale into a future one! Not to mention the valuable customer data that comes along with it. Thank you ReturnGo you are Awesome!!
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