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AfterShip Returns Center Lite

AfterShip Returns Center Lite

Developed by AfterShip

771 reviews
Price: Free More info
  • Your customers start a return by a few clicks from your branded Returns Center
  • Easily manage and track your returns in a single place
  • Automatically notify customers of approval/rejection/refunded

What's new

22/Feb 2018 - Looking for more features?

Try our New Returns Center

✔︎ Email template customization
✔︎ Set theme color, upload favicon, hero image

Why you need Returns Center Lite

Your customers care about returns but the process to manage returns is a pain. That's why we want to make it super easy for you to accept, cancel, and track returns with your customers. Returns Center helps you automate your returns so you can focus on delivering the best post-purchase experience.

With this free app, you can now:

✔︎ Add a Returns Page into your store easily

✔︎ Update your return policy and instructions

✔︎ Track your returns

✔︎ Email the tracking status to customers

★ Automate your return process

With Return Centers Lite, your customers can submit return requests with a few clicks instead of email. You can track & manage all returns requests in one place. Once you approve RMA, shipping instructions will be sent out to customers automatically.

★ Your branded Returns Page

Customizing your Returns Page by adding your brand logo and a custom URL. Improve your brand image and customer experience on return and refund.

★ Email return shipment status

Keep you and your customers in the loop via email for return shipment tracking with hundreds of couriers all over the world

★ Easy setup

① Install Returns Center Lite, click on ‘Get’

② Customize and confirm your return policy and instructions

③ Add your new Returns Page to your Store

☛ Done! Up and running!

★ Building Returns Center Lite with you

Our mission is to make sure you have the right apps to grow your business. Share your experience with Returns Center so we can improve the app quickly.

Feel free to leave a review below and encourage other Shopify merchants to use the app!

AfterShip Returns Center Lite reviews

771 reviews
  1. 5 stars (672 reviews)
  2. 4 stars (72 reviews)
  3. 3 stars (14 reviews)
  4. 2 stars (5 reviews)
  5. 1 star (8 reviews)

Nice app but how cant i translate it all in french?


As a newcomer to ecommerce I was overwhelmed by all the details to be efficient. Customer Service is a top priority of mine. AfterShip Returns Center Lite is exactly what I needed to keep on top of shipments and automating that with my customer orders.


I appreciate the easy and reliable method of creating a returns page! For a store admin, it allows focusing on more important areas of business!


This app is simple to use and provides a professional and effective method of creating a simple return process for your customers.


The app works well but really needs the option to let people enter their phone number to search for their order. We are still having to manually handle returns where people checked out with a phone number only.


So far I love it. It does as it is described. I have used it 3 times now since I installed it a few months ago and it makes tracking returns so much easier and looks more professional in my opinion. *new feature request— now that customers can checkout using their phone numbers instead of emails can you set up the returns with the option of either email or phone number as well as order number to start a claim?


It is very good for a basic returns application.And it is free as well.The thing is that I haven't had any returns yet to know what it is like.


Cant tell so much yet, im new in this and is hopeful about how the app is working!


I highly recommend this app. This has made returns very easily through my website. It handles all my clients professionally and fast ao both me and my customers have the best experience.


Not bad.. But people please remember this is in beta and once beta is done we will be charged.. check out the pricing..

As long this app is free my 5 star review stays up, the second we have to pay i'm removing it down to 1 star and delete it..



  • Free unlimited number of returns
  • No hidden cost!

★ Give it a spin, click on 'Get' ★

We made Returns Center Lite to help Shopify merchants grow their business and build long-lasting relationships with their customers.

Support & Sales

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