AfterShip Returns

AfterShip Returns

Free plan available. Additional charges may apply.
Rating (4.6)
Reviews

Highlights

Popular with businesses like yours
  • Based in United States
Built for your business
  • Works with the latest themes

About this app

Launched

February 28, 2017

Languages

English

Works with

Shopify Flow, UPS, FedEx, USPS, Canada Post, Gorgias

Automated returns solution for brands to save time and recapture revenue on returns

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data.

Deliver a seamless returns experience, improve customer satisfaction, save time, and recapture revenue with an automated returns solution. Recapture lost revenue by encouraging customers to exchange instead of return. Increase efficiency by setting automation rules, managing returns, and monitoring insights in one portal. Reduce customer anxiety with branded returns pages and automated email updates. Manage carriers efficiently and respond quickly with regional return routing and carrier data. more
  • Self-service returns page and email notifications to reduce customer anxiety
  • Smart return rules like returns window and non-returnable items to lower returns
  • Flexible refund and exchange options to delight customers and recover revenue
  • Automation rules like auto-refund and auto-restock to reduce manual work
  • Carrier and warehouse settings for quick and cheap package return and restocking

Pricing

Free

Free to install

3 returns per month

  • Returns management portal
  • Branded returns page
  • Email notifications
  • Basic returns window and reasons
  • Manual approvals and label uploads

Essentials

$23/month

or $228/year and save 17%

60 returns per month, $0.50 per extra return

  • All Free features
  • In-app automatic labels
  • Branded returns page
  • Email notifications
  • Basic refunds and exchanges
  • Basic routing rules

Pro

$59/month

or $588/year and save 17%

100 returns per month, $0.50 per extra return

  • All Essentials features
  • Automatic returns approval
  • Multilingual return pages
  • Refund to store credit
  • Return methods
  • Eligibility rules

Premium

$239/month

or $2,388/year and save 17%

200 returns per month, $1 per extra return

  • All Pro features
  • Flexible auto-refund options
  • Embedded returns page
  • Exchange for other items
  • Exchange on store
  • Pre-built integrations

Free

Free to install

3 returns per month

  • Returns management portal
  • Branded returns page
  • Email notifications
  • Basic returns window and reasons
  • Manual approvals and label uploads

Essentials

$23/month

or $228/year and save 17%

60 returns per month, $0.50 per extra return

  • All Free features
  • In-app automatic labels
  • Branded returns page
  • Email notifications
  • Basic refunds and exchanges
  • Basic routing rules

Pro

$59/month

or $588/year and save 17%

100 returns per month, $0.50 per extra return

  • All Essentials features
  • Automatic returns approval
  • Multilingual return pages
  • Refund to store credit
  • Return methods
  • Eligibility rules

Premium

$239/month

or $2,388/year and save 17%

200 returns per month, $1 per extra return

  • All Pro features
  • Flexible auto-refund options
  • Embedded returns page
  • Exchange for other items
  • Exchange on store
  • Pre-built integrations

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

2,158 reviews

Overall rating
4.6
Counts per rating level
  • 78% of ratings are 5 stars
  • 12% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 6% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its intuitive interface, easy integration, and advanced features that simplify the returns process. It's praised for handling various return types and allowing customization of the return page. Merchants appreciate the automation of the return process, making it more standardized and professional. The customer support team is often commended for their quick responses and efficient problem-solving.

October 24, 2023

I have been using AfterShip Returns for years on several online shops, and I'm fully happy with it. It's easy to configure, and offers a very professional experience to customers for returns, despite I didn't use all their features as of now. I strongly recommend it!

Le Cycle Moderne
France
Almost 3 years using the app
October 2, 2023

Ayushi is very kind and fast reactive, she helps me in about one minute to solve my questions. thank you
I love this app and their support

Siberica
Italy
About 3 years using the app
October 2, 2023

Ayushi is SO helpful! Very quick to respond and is able to help me out with all of my questions regarding billing and how to find invoice statements. The customer service with Aftership is AMAZING! High recommend (:

Stitch And Feather
United States
Over 1 year using the app

About this app

Launched

February 28, 2017

Languages

English

Works with

Shopify Flow, UPS, FedEx, USPS, Canada Post, Gorgias

Built by AfterShip & Automizely

About AfterShip & Automizely

4.9 average rating

11 years building apps for the Shopify App Store

120 Robinson Road #13-01 Singapore 068913, Singapore, Singapore, 068913, SG

Support

Send a message

support@returnscenter.com

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