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AfterShip Returns Center

AfterShip Returns Center

Developed by AfterShip

334 reviews
Price: Free More info
  • Your customers start a return by a few clicks from your branded Returns Center
  • Easily manage and track your returns in a single place
  • Automatically notify customers of approval/rejection/refunded

What's New — Updated on Aug 11th '17

✔︎ A brand new logo

Why you need Returns Center

Your customers care about returns but the process to manage returns is a pain. That's why we want to make it super easy for you to accept, cancel, and track returns with your customers. Returns Center helps you automate your returns so you can focus on delivering the best post-purchase experience.

With this free app, you can now:

✔︎ Add a Returns Center into your store easily

✔︎ Update your return policy and instructions

✔︎ Track your returns

✔︎ Email the tracking status to customers

★ Automate your return process

With Return Centers, your customers can submit return requests with a few clicks instead of email. You can track & manage all returns requests in one place. Once you approve RMA, shipping instructions will be sent out to customers automatically.

★ Your branded Return Centers

Customizing your Return Centers by adding your brand logo and a custom URL. Improve your brand image and customer experience on return and refund.

★ Email return shipment status

Keep you and your customers in the loop via email for return shipment tracking with 380+ couriers all over the world

★ Easy setup

① Install Returns Center, click on ‘Get’

② Customize and confirm your return policy and instructions

③ Add your new Returns Center to your Store

☛ Done! Up and running!

★ Building Returns Center with you

Our mission is to make sure you have the right apps to grow your business. Share your experience with Returns Center so we can improve the app quickly.

Feel free to leave a review below and encourage other Shopify merchants to use the app!

AfterShip Returns Center reviews

334 reviews
  1. 5 stars (286 reviews)
  2. 4 stars (40 reviews)
  3. 3 stars (3 reviews)
  4. 2 stars (2 reviews)
  5. 1 star (3 reviews)

great app...this really came in handy


Very useful app. Perfect timing as well. Wouldn't know how to even begin to start a return form for my customers if it wasn't for this app!!!


Seems like it should work. I created a mock return request and all seemed to work well. The reason I didn't give if the full 5 stars is I think they could improve it by adding an option for customers to submit a picture of a defect. That way the seller could make an immediate decision to refund or replace the item without the customer having to return a parcel and wait for it to arrive and be inspected before a decision is made.

If that option already exists, forgive my ignorance but I didn't see it in options.


Works great. Nice and streamlined. Easy to approve or reject returns. Only change I would recommend is to be able to open the order page on a separate tab when clicking the order number from the Aftership returns center.


I was in need of a professional efficient returns policy that looks and feels real to our customers. Not just an email. The fact that, Aftership Returns Center is linked to our site through Shopify and I am also able to send a link. The App works like it was designed to. Not to mention the App is free for now. It's completely user friendly and I am able to integrate my returns policy and give the customer clear instructions on the process. It's the best App out there for this service. So far so good. I Love this App. Easy to use. Our site www.bonesbizzness.com really benefits for this App. I recommend this App for effective returns.


Returns center was super easy to set up and has worked extremely well for our store. We love that a third party can handle everything for us but that our customers are still happy!


This is app Very user-friendly. Works as it supposed to. Will definitely recommend.


Very easy to use, handles all my returns perfectly
check out my website www.viveot.com for an example!


Great application. Works well. The auto sync is every 3 hours.


It was a really helpful app. To keep me track my customer parcel/package easily. Really recommend it to the Shopify user.


  • Free unlimited number of returns
  • No hidden cost!

★ Give it a spin, click on 'Get' ★

We made Returns Center to help Shopify merchants grow their business and build long-lasting relationships with their customers.

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