Powerful new features, services and plugins for your Shopify store

All Apps / Customer service / Returns Center by AfterShip

Returns Center by AfterShip

Returns Center by AfterShip

Developed by AfterShip

36 reviews
Price: Free More info
  • The first app on Shopify to track and manage your returns in one place
  • FREE unlimited number of returns
  • Create your own Returns Center within minutes

What's New — Updated on March 31st '17

✔︎ Upload your Logo: You can show your own logo in Returns Center now!

Why you need Returns Center

Your customers care about returns but the process to manage returns is a pain. That's why we want to make it super easy for you to accept, cancel, and track returns with your customers. Returns Center helps you automate your returns so you can focus on delivering the best post-purchase experience.

With this free app, you can now:

✔︎ Add a Returns Center into your store easily

✔︎ Update your return policy and instructions

✔︎ Track your returns

✔︎ Email the tracking status to customers

How it works:

✔︎ Install Returns Center, click on ‘Get’

✔︎ Customise and confirm your return policy and instructions

✔︎ Add your new Returns Center to your Store

Now your customers can

✔︎ Start a return by entering order number and their email address from your Returns Center

✔︎ Select the items they want to return

✔︎ Specify why they want to return their items

✔︎ Add tracking number and name of courier as they shipped the return back

Returns Center by AfterShip will

✔︎ Automatically generate a RMA (Return Merchandise Authorization)

✔︎ Give you the option to accept or decline a return

✔︎ Send an email to your customer with your return instructions

✔︎ Keep you and your customers in the loop via email for shipment tracking with 380+ couriers all over the world

Building Returns Center with you

Our mission is to make sure you have the right apps to grow your business. Share your experience with Returns Center so we can improve the app quickly.

Feel free to leave a review below and encourage other Shopify merchants to use the app!

Returns Center by AfterShip reviews

36 reviews
  1. 5 stars (23 reviews)
  2. 4 stars (12 reviews)
  3. 3 stars (1 review)
  4. 2 stars (0 reviews)
  5. 1 star (0 reviews)

Love the app! Exceeded my expectations but needs to be more customizable. Looking forward to future enhancements.


so far very good for what it does


Would be a great app if you could customize the online return form a little more, as well as customize the verbiage in the return notifications sent to your customers.


As we offer a 30-day returns policy we get quite a few returns which can get messy to try and handle. Returns Center by AfterShip streamlines this process with an easy to set up, professional back end to manage each return. We're very happy with the app!


Wonderful tool to work with, very easy to install and navigate.
Am still working on customizing it and it has not given me any issues so far. And again it is very easy to customize it.
Highly recommended!


Love this returns center app. It's easy to use and help me keep track of returned items.


Good APP! Does the job we needed!


Great considering how new this is.
Seems to work reasonably well.
Fre suggestions to the developer team:
- we need more branding options
- it would be great to be able to modify and localize everything
- it would be great if we could attach an return shipping label in to the email sent to customer, as we now have to send an separate email with the label. Creates confusion for the customers and means extra work.


Awesome Plugin indeed for hassle free returns requests.


Less Limitations on the Rules for Returns - other apps make you use their rules so works great for us.


We made Returns Center to help Shopify merchants grow their business and build long-lasting relationships with their customers.
★ Give it a spin, click on 'Get' ★

Support & Sales

Get Support


  • Large
  • Thumb
  • Thumb
  • Thumb

Are you a developer? Become a Shopify partner or submit your app.