AfterShip Returns Center

AfterShip Returns Center

by AfterShip

Build trust with seamless and happy returns experiences 🤘

4.7 of 5 stars(847 reviews)

Self-service Branded Returns

Customers submit returns in just a few clicks without emailing your customer support. Turn returns into repurchase and build brand loyalty.

Automated Notifications

Notify customers of acceptance, rejection, exchange and/or refund in a timely manner. Choose from default notifications or create your own.

Eligibility & Routing Rules

Set advanced returns rules, returns methods to match your returns policy.

About AfterShip Returns Center

Designed for new and fast-growing Shopify stores, AfterShip Returns Center is a must-have returns management portal that guarantees a happy post-purchase experience. It helps you build brand loyalty and turn returns into repurchases.

AfterShip Returns Center is built with an intuitive interface for your customers to process a return from your Shopify store. Equally important is that it relieves you of all the hassles to manage all the returns requests and change returns status in one place. Sign up now and set up your branded returns center in minutes.

Returns & Exchange Made Easy

Your customers can submit returns requests in just a few clicks instead of filling out a complicated returns form or sending you an email. You can fully customize your returns experience, too!

Supported returns methods * Pre-paid label (manual or auto) * Return to store * Customer’s choice of carrier

Supported resolutions * Refund to the original payment method * Return to store credit * Exchange

Build Brand Loyalty with Branded Returns Center

Customize your branded returns center with your logo, custom URL and returns policy. Offer a customer-friendly returns experience. Improve your brand image, customer satisfaction and loyalty.

Manage All Returns Requests Efficiently

Track and manage all returns and RMA requests in one place to save processing time. Automatically generate an RMA# once returns request is submitted.

Improve Customer Satisfaction with Prepaid Shipping Labels

Automatically generate or manually upload prepaid labels to provide a seamless returns experience. Customers will receive an email with shipping instructions, simply print the label out and tap them to the box.

Cut Returns Costs with Advanced Automation Rules

Set up eligibility rules to prevent customers from returning an old order or product in certain categories. Automatically select a returns method and set shipping rates based on the region and reason of returns (e.g. damaged, defective, or wrong item).

Try Before You Commit

Enjoy free access to AfterShip Returns Center for 14 days with unlimited users and transactions. Choose a plan that best fits your business needs at the end of your trial.

Let’s Build a Better Returns Center Together!

At AfterShip, our mission is to make sure you have the right apps to grow your business. Share with us your experiences and tell us what we can do to make AfterShip Returns Center a better app.

Feel free to leave a review below and encourage other Shopify merchants to use this app!

Integrates with

  • ups,
  • usps,
  • postmen

Media gallery


Pricing 14-day free trial

See all pricing options

Free to install

$2 per extra return

  • 5 returns quota per month

  • Branded returns page

  • Returns management portal

  • Automated notifications

  • Customize returns settings

  • 24/7 Support



$0.5 per extra return

  • 20 returns quota per month

  • Branded returns page

  • Returns management portal

  • Automated notifications

  • Customize returns settings

  • 24/7 Support



$0.5 per extra return

  • 100 returns quota per month

  • Branded returns page

  • Returns management portal

  • Automated notifications

  • Customize returns settings

  • 24/7 Support



$0.5 per extra return

  • 400 returns quota per month

  • Branded returns page

  • Returns management portal

  • Automated notifications

  • Customize returns settings

  • 24/7 Support

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.7 of 5 stars
Based on 847 reviews

  • 5 of 5 stars
    84% of ratings are 5 stars
  • 4 of 5 stars
    9% of ratings are 4 stars
  • 3 of 5 stars
    2% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    5% of ratings are 1 stars

Most recent reviews

Factory Direct Shop AU

Hi we have been using this app for a while now and highly recommend others to use it as well, using the app has given us peace of mind knowing our clients are getting updates all the time about there delivery as you know that can be a headache at the best of times , I really like the add on connecting to pay pal automatically and sending paypal the clients tracking number with out me manually having to do it ( great work afterShip ) also im still unlocking all the features this app has on offer . Regards, Admin for Factory Direct Shop

Moon Goddess Gifts

We are currently using Aftership Returns Center in our store, and we highly recommend it! It allows you to create your own Returns Center Page where customers can note the details and submit a return. It works well in combination with the Tracking & Delivery Updates by Afership app!

Thank you,

The Gifted Moon Goddess


I have no idea why this app had 844 reviews, i can only say something is really fishy.

There is no way an app this weak to get this amount of reviews. They work with votes to implement a basic idea, however some votes only have 2 votes and they added them lol...

We have spent over 16 hours of work just to get going and finally the thing that made us uninstall this app is the basic features that arent there and that our customers cannot respond to the automated emails. there is no way this app has 1000 customers so i dont understand how they got this amount of reviews. im thinking more like 12 people are using this app.

Customer service is super slow and unresponsive.

I truly believe someone in the market will come up with a really good return management system,