- Your customers start a return by a few clicks from your branded Returns Center
- Easily manage and track your returns in a single place
- Automatically notify customers of approval/rejection/refunded
What's New — Updated on Aug 11th '17
✔︎ A brand new logo
Why you need Returns Center
Your customers care about returns but the process to manage returns is a pain. That's why we want to make it super easy for you to accept, cancel, and track returns with your customers. Returns Center helps you automate your returns so you can focus on delivering the best post-purchase experience.
With this free app, you can now:
✔︎ Add a Returns Center into your store easily
✔︎ Update your return policy and instructions
✔︎ Track your returns
✔︎ Email the tracking status to customers
★ Automate your return process
With Return Centers, your customers can submit return requests with a few clicks instead of email. You can track & manage all returns requests in one place. Once you approve RMA, shipping instructions will be sent out to customers automatically.
★ Your branded Return Centers
Customizing your Return Centers by adding your brand logo and a custom URL. Improve your brand image and customer experience on return and refund.
★ Email return shipment status
Keep you and your customers in the loop via email for return shipment tracking with 380+ couriers all over the world
★ Easy setup
① Install Returns Center, click on ‘Get’
② Customize and confirm your return policy and instructions
③ Add your new Returns Center to your Store
☛ Done! Up and running!
★ Building Returns Center with you
Our mission is to make sure you have the right apps to grow your business. Share your experience with Returns Center so we can improve the app quickly.
Feel free to leave a review below and encourage other Shopify merchants to use the app!
AfterShip Returns Center reviews
Easy to set up and use. definitely recommend.
The app is very user-friendly and easy to understand and follow.
AfterShip is a great app and has been a tremendous aid to our store. It takes a lot of the effort of a manual process out of your hands and into a reliable system that is easy to keep track of and update. Installation is a breeze and with little to no programming experience you can have a robust and stylized returns system tailored to your business. AfterShip will keep you organized and efficient, allowing you to streamline your returns process and saving time. We recommend this product for any e-commerce store that handles returns - it will increase the efficiency of your business.
Even though we seldom receive return requests, this app makes our returns processing simpler and faster for both our customers and our team. Their customer service is very helpful as well.
What we'd love to see in the future: a chance for our customers to generate a return label on platform or allow us to upload one into the system.
It's a great choice for a free app. :) Thank you!
The AfterShip Returns Center app has streamlined the way we accept returns here at Bourge Design. Return requests have always been a hassle, sifting through emails and order numbers, back and forth communication with the customer about the return policy, etc. With Aftership, all of the problems we had in the past have gone away. We now have a single unified place where we can track requests, send instructions, and not have to worry about the hassle of informing customers of our returns policy. And to top it all off, it's free! Highly recommend this app to those who want a solid and structured returns center for their e- commerce site. It certainly has helped us out quite a bit.
Aside from being FREE, this is really an awesome App for an e-commerce store like us www.periwinkle-online.com. Hassle free installations and very useful for an event which needs customers to return items professionally. Highly recommended and rated. Thanks AfterShip for this..kudos!
A great app because of its features. The default written instructions on how the returns center work is complete, just a little modification to be more personalized based on your store. I really like it most especially because its free.
This app does exactly what it is supposed to do. GREAT app comes highly recommended.
The installation was very simple and i have yet to have any issues. A really neat tool!
not sure yet i look forward to doing so thanks for the helpful
