Reviews (2,399)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for streamlining the return process, noting its seamless Shopify integration and robust features, including automation on the free plan. They appreciate the easy setup, customization options, and responsive customer support, which enhances order tracking and return management, ultimately improving customer satisfaction.
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The app has streamlined our return process, making it effortless for us and our customers. The user-friendly interface and automation options are a huge time-saver. Highly recommend!
Thanks :)
Aditya was very helpful with customer service. I had an issue getting an exchange to process. He helped sort through my settings and helped me understand how to fix the issue I was experiencing. As a store owner, things like this can get very frustrating. I'm glad the Aftership team was there for support.
There was a small hiccup with AfterShip and their team was able to resolve this issue within minutes!
Had an issue and Aditya Pundir was super helpful and got me all set within minutes. Thanks!
Customer support was very helpful in resolving my issue. Overall the product has performed very well.
Fast customer service provided by Karan. Thanks so much Great app with professional interface
Moazzam was so helpful with setting up the return and exchane questions that i have. Thank you.
I had a question about how to use the platform and they hopped on a quick Google Meet so we could do a screen share! It was very helpful and the first time I had support offer to do something like that. They resolved my issue quickly. Thank you!
Thank you for the onboarding to the app. I can see how this will help.
I've used it, it works, I'm happy. Thanks Moazzam for being patient with me. I think the more I use it the easier it will be. Thanks again.
Aditya was very helpful & patient when I needed assistance with an issue I was experiencing in the returns center. Very informative!